The Scullery Reviews Summary

Service

Pros:

• "Staff were amazing and all covid safe."
• "Waitress Danielle was very friendly and couldn't do enough to make sure our visit was enjoyable."
• "Service was brilliant and attentive with a few other tables occupied."
• "Staff amazing and place very clean."
• "The staff were great and sorted out my wife's meal the way she wanted it."
• "Staff very helpful and attentive."
• "The staff were very patient and helped us get round our table."

Cons:

• "They were quick with the drinks orders but slow to take the food order."
• "The staff looked extremely busy and both drinks and food were taking ages."
• "Service can be very slow, lacking and forgetful."
• "All pre booked for a table of 12 - greeting staff totally unhelpful, unaccommodating and very sharp to new mother with pram."
• "It was very noisy too."
• "Started clearing dishes away while a few people finished the meals."
• "Absolutely terrible service. Took ages to be seen."

Food Quality

Pros:

• "The food was delicious and even though the portions were very generous we devoured the lot!"
• "Meals are top notch n large portions."
• "Food was beautiful and there was more than enough."
• "Beautiful Sunday dinner, cooked to perfection."
• "Unbelievably good food and really friendly staff."
• "Shared prawn and scallop risotto which was delicious fabulous flavour followed by king prawns in white wine sauce also delicious."
• "The food was absolutely delicious. So fresh and tasty."

Cons:

• "I ordered the spicy chicken skewers which, it was explained, would take 20 mins extra as they were cooked fresh. However, once I started tucking into them, the chicken was visibly raw."
• "Food was ok but nothing special had better tasting food from my local takeaway."
• "Sunday dinner £9.50 absolutely pitifull would never order again."
• "The food was also very disappointing. There were no ham sandwiches."
• "Because we came in after 5 the Yorkshire pudding and roast potatoes were dry and hard."
• "The lamb was like boot leather on a bed of Luke warm mashed potato."
• "The ‘Club sandwich’ was some warm chicken, anemic looking rubbery bacon with a thick white fat."

Ambiance and Cleanliness

Pros:

• "Managed to fit us in without a reservation, all covid precautions good."
• "Scullery is always clean and staff are always really friendly and helpful."
• "It was lov and warm inside the scullery. It is a modern very attractive restaurant."
• "The inside is beautifully decorated and was also lit up for Christmas."
• "A very clean, friendly, restaurant and bar."
• "The staff were outstanding, particularly Chloe, She and her colleagues treated my elderly, unwell father in law with great respect and consideration."
• "This joint serves up the best full English breakfast in all of the North East in my humble opinion."

Cons:

• "Dusty surfaces next to us, the bottoms of table legs sticky and covered in crumbs and filthy, stained menus."
• "Nothing special about decor or atmosphere."
• "Table was in bright sunlight and completely unsuitable to sit for any length of time."
• "The place looked like a jumble sale. Dirty dishes filled most of the tables and food was visible on the floor."
• "The surroundings, although nicely fitted out, felt run down and grubby."
• "No table cloths on tables. Paper towels and soap not evident in toilet."
• "Don't like this place no disabled access the only place wheelchair users can go is out the back where they have benches."

Value for Money

Pros:

• "Price wasn't bad at all."
• "Nice food. great service.. fab staff. value for money."
• "Delightful Sunday lunch today. Lovely vibe about the place."
• "Reasonably priced and a friendly atmosphere."
• "This is a little treasure, really nice food at a good price."
• "Sunday lunches collected but can be delivered. Ordered chicken and a lamb dinner both absolutely tasty and plenty."
• "The price per head ranged from £4.50 to £7.50, we chose the £7.50 as it catered for all tastes including vegetarian."

Cons:

• "Won't be going there again everything overcooked pizza couldn't cut though it very meagre burnt lasagne looked like it had been reheated a dozen times."
• "I ordered roast in a bun. not even lukewarm very dry and plain for a tenner I would expect a bit of veg and stuffing at least."
• "£63 for 2 adults & an 8 yr old is not what we expected at all when we last minute decided to go for Sunday lunch."
• "The 'rolled ham and beef slices with a creamy coleslaw filling' was missing the coleslaw."
• "Salmon salad was nice but very expensive for what it was."
• "Wouldn't have give my dog the beef l got and turnip which was plumpy."
• "We were shocked to find we'd been charged £5 for each of them."

Special Needs Accommodation

Pros:

• "They were very accommodating and can provide a gluten free option from the main menu if required."
• "Lovely to find gluten free options."
• "Really accommodating when I went with coeliac friend as all cooked to order."
• "Something that did impress me was the baby changing facilities. They were clean, bright, and most impressive of all, they provided emergency Nappies and Wipes just in case you run out or get caught out."
• "The staff were all really friendly and couldn't do enough to accommodate us."
• "Visited with 2 children and the staff were so friendly and attentive to the needs of the children."
• "The staff are really helpful and look after you really well."

Cons:

• "The gluten-free sandwich I requested for a relative with celiac disease was literally just two slices of dry bread with a slice of ham slapped in the middle."
• "Booked for Sunday lunch, made them aware that there was a person with a diary allergy, however pudding came out with milk in and mash potatoes came with milk in."
• "Don't like this place no disabled access."
• "Incidentally not wheelchair friendly."
• "Don't like this place no disabled access the only place wheelchair users can go is out the back where they have benches."
• "The older lady behind the bar was constantly rubbing her face and nose whilst making up drinks."
• "Drinks expensive for what is a local pub."