Mortgage Co Reviews Summary

Mortgage Advisory Service

Pros:

• "Steven made the whole process extremely easy from the outset."
• "Steven has been fantastic sorting out our mortgage."
• "Steven was always on hand to explain each step in the process and talk us through our options."
• "He organised great solicitors, surveyors and life insurance for us, which took the stress away."
• "Steven put us in contact with great solicitors, arranged our valuation/survey."
• "He reassured us throughout this whole process with regular updates."
• "Steven was extremely helpful during my house purchase. He got me a great mortgage rate."
• "Steven was brilliant in finding and advising us on which mortgage would be most suitable for us."

Cons:

• "I would advise people to do their own research when it comes to solicitors and insurance."

Client Support and Communication

Pros:

• "His communication cannot be faulted; he was always easy to reach via WhatsApp and quick to respond."
• "Always available whenever I had any questions (there were quite a few) and explained everything."
• "Steven was always there to answer our questions throughout the whole process."
• "He was very quick to reply to any queries and we never felt rushed or pressured."
• "Steven made arranging our first ever mortgage so much easier than I can imagine it could have been."
• "Steven was always prompt to respond and deal with queries."
• "Steven was a reassuring and professional presence throughout our recent house move."
• "Steven has been amazing from start to finish! Very supportive with everything and always there to answer any questions."

Cons:

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Knowledge and Expertise

Pros:

• "He is experienced and knowledgeable and we really valued his opinion."
• "Steven is very approachable, knowledge and reliable - we will definitely be using him for our remortgaging."
• "He is extremely knowledgable, professional and friendly… we wholeheartedly recommend The Mortgage Co!"
• "Steven clearly knows his stuff and was able to sort mortgages to life insurance in an extremely timely fashion."
• "Steven has been brilliant throughout the process. As two very unprepared first time buyers he took great care to explain all the information."
• "Steven's guidance throughout the whole process was 1st class!"
• "Steven is an absolute genius in his field."
• "Steven has been invaluable to our buying process."

Cons:

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Professionalism and Efficiency

Pros:

• "Steven was brilliant at helping us apply and secure our mortgage for our first home, but he also guided us through every stage of the buying process."
• "Steven was professional and incredibly efficient throughout the whole process."
• "Steven is a true professional. He worked really hard in securing a mortgage for me."
• "He came highly recommended from family and we both have said how glad we are to have used such a great chap for a process that is hard enough already."
• "Steven provided excellent, clear advice on all financial matters and he definitely went above and beyond with regards to customer service."
• "Steven has been brilliant finding us a mortgage he has helped us when he have had wobbles and got confused which isn’t hard buying and selling a house!"
• "Steven was incredible from start to finish. We had a fair few stumbling blocks along the way - But he reassured us, guided us, explained everything."
• "Steven has been a superb advisor. From helping me remortgage with limited equity a year ago to taking us through a move recently."

Cons:

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