"They were very approachable and highly professional; they undoubtedly know their jobs and go above and beyond."
"Adam from Lloyd Wells helped considerably in putting her mortgage application together."
"Adam and the team were brilliant!"
"Adam first sorted out my brother Martin with a re-mortgage a good few years ago."
"Pete and the team have been excellent in every aspect of our purchase."
"Adam and Victoria have the perfect combination of pleasant professionalism."
"Adam arranged a remortgage of a buy-to-let property for us. He's friendly, knowledgeable and always responds to queries quickly."
"Having utilised Mr Lloyd's expertise for both our first mortgage then our remortgage a couple of years later."
Cons:
"Then it was a work colleague who didn’t get anywhere with about 3 different brokers around four years ago."
"Meanwhile the estate agents were getting restless as they wanted to see a mortgage in principle."
"He tried his best but after about 6 weeks of waiting we got rejected."
"The estate agent wanted us to speak with their in house mortgage broker to financially qualify us."
"We were told by him that there were no lenders that could accommodate our situation at our income/deposit level."
Customer Service and Support
Pros:
"Nothing was ever too much trouble. All queries were answered and explained promptly."
"We are also first-time buyers. Adam was always quick to answer emails and questions."
"Adam and Victoria meanwhile took everything in their stride - absolutely nothing about our situation phased them."
"Adam and Victoria have gone above and beyond to keep the whole process as hands-off and stress-free as possible."
"Adam was a huge help in getting my partner and I a mortgage for our first home."
"We had regular contact throughout the entire process and will be recommending Lloyd Wells to anyone."
"Pete was more than happy to answer all of my silly questions."
"Pete was excellent when it came to sorting my mortgage. He was professional, easy to get hold of."
Cons:
"Came back to these guys and to my surprise I didn't have to pay another fee."
"But we did finally find another property just a few months ago and Adam was able to sort us out again."
"We searched for months to find a house and had many ups, downs, and last minute bids."
"We had an offer accepted on a house on a Saturday, on the Sunday, we were told by a reputable online mortgage broker that we would not be able to obtain a mortgage."