Indigo Dental Reviews Summary

Professionalism and Staff Attitude

Pros:

• "Friendly, professional and efficient."
• "The entire team are thorough in everything that they do and it is truly amazing to see!"
• "I have never felt so supported at a dental surgery."
• "They explain step by step what there doing and why and ask the kids questions."
• "From the minute you walk in the door you’re met with smiling welcoming faces."
• "The staff are so welcoming and treat you as well as friends and family."
• "The team at Indigo are lovely and welcoming."
• "The practice is small and super clean it has a very personable feel to it which is what I adore."

Cons:

• "It's difficult to say how I found Indigo on this visit. Everyone was polite - but I'm more interested in how long my filling will last."
• "My appointment was on time so that was good, and to be honest was lovely to meet the dentist and her colleague, such a friendly team they are and very professional. But was disappointed by the amount of people in reception."
• "Absolutely AWFUL experience. I had to wait two weeks for my check-up which I'm not too fussed about, I went to my check-up and got told I need a filling otherwise it would lead to a root canal -so it was urgent. Get to my next appointment and I've been told it's cancelled by the rude receptionists."

Patient Care and Comfort

Pros:

• "Made me feel at ease straight away."
• "I was and still am an extremely nervous patient but the staff did their best to calm my fears."
• "The staff are wonderful, my dentist couldn’t be more welcoming and friendly, making me feel at ease."
• "The dentist was very professional and made me feel very at ease and explained everything that was happening."
• "Dr. Kader and her team were amazing, calm and professional. From being greeted at reception to being taken into the dental room, everything was explained so thoroughly and clearly."
• "A very professional practice, everything the nurses intend doing, is described in full beforehand."
• "I am quite a nervous patient with regard to dental procedures but thanks to the care I have received at this practice I am perfectly at ease visiting the dentists."
• "The dentist put me at ease and explained everything."

Cons:

• "After having bad experiences with dentists, I left it 10 years before I realized I needed another."
• "I have dreaded the dentist all my life. Having not had great experiences in the past I was quite nervous about going to a new dentist."
• "I had to have quite a bit of dental work done but the dentist was very good, explaining exactly what needed to be done and showing me on the PC. I am quite nervous visiting the dentist but the experience was better than I was expecting."

Quality of Dental Treatment

Pros:

• "The dentist explained everything really well and if I was a nervous person I would definitely feel comfortable."
• "I’ve just recently completed my Clear Correct dental treatment and I honestly cannot praise Indigo Dental practice enough for the work and treatment they and Dr Sanaa Kader have carried out on my teeth."
• "I have never been so pleased with my smile as I am now. My teeth look fabulous thanks to Indigo dentists."
• "Dr. Hitchens was brilliant. Exactly how a clinician should be."
• "Dr Kader is a compassionate dentist who listens to all your dental concerns with empathy."
• "After more years than I care to admit, my total fear of visiting the dentists has been quashed after one single visit."
• "Having had a few bad experiences over the years, I was very nervous about attending today for a removal and replace of a filling. My worries and concerns were quickly removed by the very caring and considerate Bethan Fiveash, and her assistant."
• "Had a chip in my tooth filled by the dental hygienist. I was very impressed with the filling."

Cons:

• "I am absolutely terrified of going to the dentist and I haven’t been in what has been far too long! Today I saw the lovely Dr Sanaa Kader and her assistant Gabriella."
• "I would not recommend this dental practice. It's a waste of time."
• "Came to Dr Kader in 2020 for my clear correct. Dr Kader explained things well and checked thoroughly that my teeth were ready to receive braces."