"Great customer service, easy to talk to and not pushy at all, very happy!😁"
"I was really impressed with the level of customer service and how hard Reece Steel worked to find me the right car at the right price."
"Excellent customer service, and friendly staff."
"Enjoyed the VIP Experience and time taken by Jack to talk us through what we wanted and what was available."
"Very grateful for honesty and professionalism in the auto-motive service industry."
"Great communication and it’s obvious Mark really cares about his customers experience throughout the process."
"Absolutely amazing, honest and friendly service!"
Cons:
"Totally rubbish customer service, paid a £99 online deposit and received an email confirming our order."
"Problem after problem with Vauxhall Exeter!"
"Purchasing the car was fine; however engine failed two months later."
Staff Interaction
Pros:
"Picked up our new car today, dealt with Louisa and Aaron, they could not have been more helpful."
"After being unable to find a new family car, we popped into Eden where we met Harry a sales advisor."
"Very helpful - Charlie spent time discussing the pros and cons of various vehicles and finance arrangements until we were happy."
"Luisa went above and beyond to find me a car that suited me and I still can't believe what I ended up driving away with."
"Nathan helped us choose the right vehicle based on our criteria, with no nonsense salesmanship."
"Callum was absolutely fantastic!"
"Luca helped me with my new car from test drive to the handover of keys, he was super welcoming and friendly and very knowledgeable about the car."
Cons:
"I WANT TO GIVE THEM ZERO STARS!"
Vehicle Delivery & Condition
Pros:
"Very patient and kept us up to date with the progress of the delivery of our new car."
"Kept up to date by Mark while awaiting my new car, plus a phone call and reminder when it arrived."
"He sourced the car and it was in Exeter for me to drive away within 48 hours!"
"Part exchange of my car and all paperwork seemless."
"Took his time to explain all the information and all the buttons and lights etc on our new vehicle."
"The team made an honest mistake and rectified the situation immediately."
"Really happy with my new car."
Cons:
"Purchasing the car was fine; however engine failed two months later."
Overall Experience
Pros:
"Thank you so very very much for your care and attention! It was 5 star all the way."
"We were pleased with the overall service we had from EDEN Exeter during our purchase and would recommend the company to anyone looking for a new Vauxhall."
"Special mention to Barbara on the front desk who was warm, welcoming, informative and dedicated to helping."
"Any questions or anything we needed was answered and sorted promptly."
"I'm so happy with the service I received today when I got my car mot'ed with Eden."
"Absolutely amazing service delivered from start to finish."
"My wife and I were delighted with our car buying experience at Eden, which was informative, honest and professional."