Marugame Udon Canary Wharf Reviews Summary

Food Quality and Taste

Pros:

• "The food was delicious, particularly the Curry Nikutama and the hearty, flavorful Sanuki style udon noodles."
• "Udon is springy, soup is tasty, and the karaage is fleshy."
• "Great portions for a decent price, the food was delicious."
• "Food was fantastic, the overall all experience was made perfect by our host Emily."
• "Absolutely amazing food, the karaage Chicken is the best I've had in the country."

Cons:

• "Extremely disappointed. The udon is very overcooked."
• "Chicken is like canned chicken, the amount of meat is pitiful for £12."
• "Tempura's were on the colder side. Chicken was undercooked."
• "The food was simply awful. The tempura was dry and tasteless and the udon were wet and tasteless."
• "Food is prepared quickly. However, hygiene can be better. Most importantly, you may be disappointed if you expect high standard of food quality and taste, especially if you have been to Japan and eaten there."

Service and Staff

Pros:

• "The staff were all very kind and helpful."
• "Friendly staff, clean, no big line."
• "The staff looks like they know what they are doing and the food is really good."
• "Food and service are excellent but their point card scheme be useless."
• "Great service and will definitely keep visiting."

Cons:

• "Service was quick as usual however a little disappointed by the size of the chicken and temperature of the food."
• "The table and self service food table are all messy and disgusting."
• "This clown Cameron decided not to give me my whole piece and instead give me 2/3. 100% done with this scummy service."
• "Please avoid this marugame at any cost, worst marugame I’ve ever been in London. Bad management, dirty environment, lack of sauces."
• "Not happy with the experience at this branch. Firstly, the restaurant was not particularly busy, there was no queue for food. It was therefore surprising to see how dirty/ messy the kitchen appeared."

Ambience and Atmosphere

Pros:

• "The decor and atmosphere were nice."
• "The atmosphere is always great."
• "The joyful atmosphere of the team freshly preparing the food was an awesome and authentic experience."
• "Very tasty, and extremely good pricing, especially for Canary Wharf on a weekend. It was calm, comforting, and fast."
• "The place is comfortable and the staff is polite."

Cons:

• "It's a self-service eatery. Long queues at lunchtime."
• "The only other thing you should be aware of is that it can get really busy so plan to arrive outside peak lunchtime."
• "The table we had was extremely wobbly!"
• "The shop is clean and staff is efficient. Rice and udon are always perfect. Curry sauce is a bit too strong if you are looking for curry in Japanese style."
• "The place has a really nice relaxed vibe. The staff are really friendly and even offered to show us how to use chop sticks!"

Value for Money

Pros:

• "Good and healthy lunchtime option, not super expensive either."
• "Great portions for a decent price."
• "The food fine, good for a quick break."
• "Consistent quality, great price for value, prime location."
• "Great new dishes for the summer and flavours for the soup. Prices have gone up but you leave satisfied."

Cons:

• "Extremely disappointed. The udon is very overcooked. We have Beef Nikutama and Pork Tonkotsu, they are both under the value."
• "Had high expectations for Marugame, but was left very disappointed."
• "Possible contender for the worst Japanese restaurant I've ever frequented."
• "The food used to be good, but lately, it lacked consistency, so a bit of like lucky dip when you go there."
• "The food is usually good, but our last visit was not fantastic."