Dozo Reviews Summary

Staff and Service

Pros:

• "I have to say that it was a cute location with really caring staff and service."
• "Five stars to the manager and staff."
• "The staff were friendly and accommodating and answered any questions I had relating to the menu."
• "Ever since my first experience, been greeted quite well and not felt rushed (might have just been a bad day)."
• "Lovely Japanese amazing food. Friendly service."
• "The staff at Dozo are friendly and welcoming, providing excellent service throughout your meal."
• "The staff are excellent every time I have gone and are very attentive."

Cons:

• "The staff seem as if they don’t want to be there."
• "Was immediately hit with an unwelcoming greeting from the waitress."
• "Very rude."
• "I was very disappointed with the rude behaviour of the restaurant owner/server."
• "Extremely Bad Experience with two Asian waiters, who think they can yell at the people whenever they want."
• "The staff was absolutely unprofessional and rude to us."
• "Staff’s behaviour was unprofessional."

Food Quality

Pros:

• "Teriyaki Chicken and their special sushis are out of this world."
• "Both were delicious and presented in a style."
• "It tastes fresh and is obviously prepared with attention and care."
• "Food is absolutely amazing. Best ramen in London."
• "The food is really good value for money I think."
• "The ramen was tasty and a large portion."
• "The food was overall nice and tasty."

Cons:

• "Soup tasted bland, and barely had any seaweed/ vegetables inside mostly ramen and a very tasteless soup, compared to good Japanese restaurants I've eaten in."
• "The first time I saw a dead bug in their sashimi."
• "However, it is expensive and the quality of the food itself meaning the individual ingredients is simply not there which unfortunately leaves you satiated but unimpressed and unsatisfied."
• "This time the bento box I ordered was of subpar quality: over cooked fish and over-fried tough chicken."
• "The beef skewers where not really nice for me and chicken teriyaki comes quite dry but lovely in taste."
• "Can this be called Japanese food?! Over oily!"
• "None fresh seafood, horrible attitude, arrogance."

Ambiance and Decor

Pros:

• "The atmosphere was brilliant and the seat we had was fantastic."
• "The atmosphere is cozy and inviting, with a traditional decor that sets the mood for a delightful dining experience."
• "I loved the atmosphere of a traditional Japanese restaurant."
• "Away from the very well known high end sushi places in London. this place will give you more authentic experience."
• "The atmosphere was great and it was quite busy."
• "Cozy and very Japanese-themed for a shop in London. Food is served quick and comes with tea."
• "The decoration is very cosy and pretty and they had a section downstairs with little cabins for small groups."

Cons:

• "Music was too loud."
• "The restaurant have no ambiance, it feel like fast food restaurant."
• "We were seated in a tiny underground room which was hot and stuffy."
• "The venue is a bit small and narrow (and I don’t know why we step onto the tatami with the shoes)."
• "The rooms were very packed and hard to walk through, the downstairs seating was quite dim as well, needs extra lighting."
• "It is a dark restaurant."
• "Smells like a pub inside."

Price and Value

Pros:

• "Their weekday lunch set is quite budget friendly too."
• "Very reasonably priced for the quality of food."
• "Prices are very reasonable for a Japanese restaurant in that area."
• "Decent lunch menu under a tenner, with some premium options priced differently."
• "Price are reasonable for the quality of served food!"
• "Great price for the lunch menu."
• "Prices are decent for the lunch set meal."

Cons:

• "Beverages and service fee are expensive."
• "Overall quite expensive for what it is."
• "Quality of the ramen is poor and the food/ beverages are overpriced for what we got."
• "However, it is expensive and the quality of the food itself meaning the individual ingredients is simply not there which unfortunately leaves you satiated but unimpressed and unsatisfied."
• "Only downfall is that it’s very pricey for some very small portions."
• "Over priced, food not high quality for the price, kind of felt ripped off with the prices."
• "The food is overpriced especially the sashimi/ sushi, we feel like being ripped off."