Dinings SW3 Reviews Summary

Atmosphere and Ambiance

Pros:

• "The restaurant exudes a warm atmosphere, making it a comfortable space to enjoy a meal."
• "It's a lovely place with great ambience, especially during summer with its cozy and quite terrace."
• "Always amazing. Great hospitality, very professional staff, clean and excellent attention to detail."
• "Amazingly chic but off the beaten track Japanese! Very very authentic with an attentive staff and comfortable seating."
• "You get all the quality of a fine dining experience without all that stuffiness. Great night out!"
• "This place was originally an Italian restaurant. It has been converted to modern Japanese. Modern and chic ambience."
• "A genuinely perfect dining experience... The atmosphere was great."
• "The last time I came here 3 years ago the food was good, but yesterday it was disappointing, I couldn't recommend it it even if was half the cost (the bill came to £150 for 2 without alcohol). I sat in the outside space which was nice and quiet and the service was good. So 2.5 stars but could be easily be 4 if the food was better."

Cons:

• "I was surprised babies are allowed into a fine dining restaurant - wasn’t very fun to have a baby scream next to us."
• "We arrived at 8:01pm and were out of there at 9:09pm. Too many waiting staff, not the atmosphere we were expecting at all."
• "Service stiffer than a drink you need to meet a tough ex... My recommendation to the restaurant: smile, it’s free and improves customer experience."
• "The service was very poor at every level - from the front of house reception to the serving staff."
• "They gave us a ridiculously small table in the corner upstairs. Very small, low and uncomfortable."
• "I walked in and was quite rudely told there was no space and basically to get out... It’s a shame I was excited to try this place, it was recommended by a lot of friends."
• "The female waiter with a short bob haircut is extremely rude. I asked her to sit at the table and she ignored me and walked away."
• "I wouldn’t recommend this place.. The decoration is cool, but the food is overpriced."

Service and Staff

Pros:

• "Our server CJ was excellent. She made sure we got everything and were very comfortable."
• "Staff were very friendly and attentive with good knowledge of the menu and gave great advice/suggestions for ordering."
• "Thank you to Alex and all the staff from the minute you walk in. Amazing atmosphere. The drinks are out of this world even down to the beer that has a dedicated freezer for the glasses."
• "The staff were just so polite, knowledgeable and friendly."
• "Service is outstanding - everyone is smiling, thoughtful, and recommendations were excellent."
• "Very friendly staff and super yummy food, my friends and I are a mixture of vegan, vegetarian and meat eaters, we all enjoyed ourselves and had a delicious dinner."
• "The most exceptional service and sushi. The staff were professional, kind, attentive, and very good at recommending plates."
• "Service was prompt and the atmosphere was upbeat, without being loud or overbearing. Recommended."

Cons:

• "Sadly, an immemorable dining experience. The only dish I truly enjoyed was a croquet. Service was impeccable as well."
• "Service was marginal once sat with dishes arriving randomly and some, very very late- 1hr gaps I am talking about."
• "Delicious food but terrible service/management."
• "Good Quality food, you can see the passion on the dishes, Bar guys (Jake & Victor) are top very engaged and professional recommendable; the mini burgers and the sushi bar, something is off with the prices but hey is an excellent Chef in Chelsea🤷🏻‍♂️"
• "Rude and unqualified manager Gintare Kubiliute, unable to calculate enough chairs per table in her head prior to us coming."
• "Unfortunately, after trying SW3 for 4 times, I just can’t anymore. Different from the Harcourt Street branch, the service is terrible."
• "They gave us a ridiculously small table in the corner upstairs. Very small, low and uncomfortable."
• "The sushi was okay, but didn’t surprise us. Also, the waiter took a wrong bill which made us have to overpay for £10."

Food Quality and Menu

Pros:

• "The menu presents a creative twist on classic dishes, showcasing the chef's innovative approach."
• "The food is unbelievable, menu has items you won’t find elsewhere."
• "Literally the best meal I have ever eaten. Fresh, beautiful ingredients curated to absolute perfection."
• "The menu here is wonderful and stands out to the other menus in other Japanese restaurants."
• "The food is excellent and the staff are very attentive and offer an amazing experience."
• "Superb service, super attentive and very well trained staff, amazing food and great ambience."
• "Fantastic food with great service in a nice spot of London. The sea bass carpaccio with truffle was the highlight of the night but all of the food was exemplary."
• "The food is competiu fresh and well prepared."

Cons:

• "The food is overpriced - which would have a different effect if it actually tasted good! We were quite disappointed."
• "Service was also a bit off when the place got full, this level of Michelin star places should be a bit better."
• "I had lunch in this restaurant and quality and taste of food is simply overrated, very expensive for what it is."
• "Good food but the experience is majorly let down by the awful service...I would have preferred to share my thoughts directly with management so that they could use it constructively to train staff."
• "I had great expectations for this place but it was disappointing."
• "The food was absolutely incredible. My husband and I came here as a celebration dinner and sat at the bar."
• "Unfortunately, this was not a dining experience I'd like to repeat. Service left a lot to be desired, and food arrived in a disjointed manner."
• "An unfortunate rip off experience. Service stiffer than a drink you need to meet a tough ex."