SUSHISAMBA London Reviews Summary

Category: Japanese restaurant London

Address: Heron Tower, Bishopsgate, London EC2N 4AY, United Kingdom

Phone: +442036407330

Rating: 4.4
based on 683 reviews.

Food Quality

Pros:

  • "The tempura shrimp was the best I ever tried."
  • "The food's quality was gratifying, with the nigiri being fresh and flavorful."
  • "The sushi course was some of the best sushi I'd had, ever."
  • "The quality of the offerings here are excellent and well worth their price."
  • "Food and drinks delicious!"
  • "The culinary offerings were a delight to the taste buds."
  • "The food was so delicious we were all talking about it the next day!"

Cons:

  • "The sushi wasn’t anything special. The deserts had a nice presentation but were bland."
  • "The sushi was very average and the prices extremely high."
  • "I wasn’t a fan of the cheesy El topo roll at all."
  • "The edamame you can skip - sadly very small and flavoured with some sort of chilli dusting that wasn’t particularly flavoursome nor salty enough."
  • "The food was bang average, for this price I'm looking for an explosion of flavours and tastes which didn't happen."
  • "Wagyu gyoza - as the most expensive dish you’d expect the world however it was pretty bland."
  • "The fish despite tasting fresh, were also very bland… even the otoro."

Service

Pros:

  • "The staff made sure they make it special and pleasant."
  • "Service was great also."
  • "The staffs were so friendly and they came to check how’s everything going and helped us take pictures."
  • "The service is 10/10 very detailed and explain all dishes to you."
  • "Service was brilliant, all the cocktails and sake was great."
  • "The service was outstanding and our waitress Josefina made us feel very welcomed, very attentive."
  • "Our waiter, Antonio (Ton), provided exceptional service throughout the evening."

Cons:

  • "Bad service and rude!"
  • "Worst waiters ever, I had a very bad experience here when I came with my friend for dinner. They are rude."
  • "When it came to us asking for bill, she was busy with other people and the other staff seemed hesitant to bring it to us."
  • "The only downfall was the service the night I went. It was great when we got there, everything came out fast but then I guess our waiter left and didn’t bother telling us and we have no one serving us."
  • "Despite have counted at least 12 workers/waitresses it took 20 minutes to be asked what we would like to eat."
  • "We were asked to leave before the scheduled time although my food was delayed!!"
  • "The service… This is where it all went down the drain."

Atmosphere & Ambiance

Pros:

  • "Delightful moment at 40th floor of the Heron Tower with my partner."
  • "The lively atmosphere adds to the overall experience, ensuring a memorable and enjoyable time."
  • "The atmosphere is magic 🔮"
  • "You will not be disappointed, this is not only great location with roof top bar and amazing views."
  • "The view of London was nice, as well as the atmosphere and decoration of the restaurant."
  • "Wonderful venue to dine in with stunning skyscraper views! 🤩 Perfect for any meal but I went for lunch."
  • "The place is fantastic and views are fantastic."

Cons:

  • "Very disappointed! Beautiful place but..."
  • "For the most part it was 'ok' despite having some of the highest price tags for sushi in all of London."
  • "The whole place is chaotic, and not in a fun way."
  • "However, the atmosphere was severely overcrowded and chaotic."
  • "Music is too loud, therefore people are talking loud too. Really noisy!"
  • "Cheap and kitsch decoration, plastic candlesticks, no atmosphere at all!!"
  • "Interior design is good, but only when you look at sections of it. It is not cohesive."

Value for Money

Pros:

  • "The food was well worth the price."
  • "It was expensive but when you consider the attention to detail, the ambiance, the view, the standard of ingredients and the pleasant staff it was worth it."
  • "Highly recommend for a unique and delightful dining experience in London! 🌟🍣🍸"
  • "The food was to die for."
  • "The sushi was bursting with flavours."
  • "Everything we ate& drank was perfect."
  • "Expensive, but worth it."

Cons:

  • "You cannot present yourself as a business on these situations and I strongly believe that I should be charged what the menu price list estate."
  • "20.52 £ for one margarita 🍹? In other places, you might get 2 with this amount of money."
  • "One of our party got severely ill with symptoms of food poisoning after our meal here."
  • "Food was perfectly above average and far too overpriced."
  • "The wagyu is fantastic !! It is very pricey at £149 but the robata grilled Kobe ribeye just melts in your mouth."
  • "We were charged 13.5% at the bar for two cocktails."
  • "Don’t need to come back and would not recommend it, I’m sure you could find just as good food for much cheaper anywhere else in London."

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