The Saddlers Reviews Summary

Carvery

Pros:

• "Fabulous Sunday carvery with gravy to die for."
• "The carvery meal was huge, good quality and good value."
• "Such a fantastic quality carvery, brilliant choice and meat beautifully cooked."
• "Called in on the off chance luckily there was a table free. Lovely carvery perfectly cooked meat with a great selection of vegetables."
• "Carvery was superb, great meat and the vegetables are amazing."
• "The food was out of this world with a large selection of vegetables. The meat portions were extremely generous."
• "Great Carvery with excellent choice of meats, the lamb was tender and succulent."

Cons:

• "The bread was soggy, the gammon was fatty, the 3 potatoes it came with were undercooked."
• "Sunday roast with beef full of sinew, cold cauliflower cheese and soggy batter on the tasteless fish."
• "The meat was all dried up, the veg looked similar and not at all enticing."
• "Parsnips - dry. Roast potatoes - one undercooked the other was dry. Cauliflower cheese - undercooked. Yorkshire pudding - so tough it must have yesterdays. Roast beef - overdone. Roast turkey - dry."
• "The carvery baguette was terrible."
• "Very limited choice on the menu. We went for the Carvary which was awful."
• "Some carvery items undercooked."

Service

Pros:

• "Staff could not do enough for me I am disabled."
• "Service from all staff excellent- friendly, and made our evening special."
• "The staff are ever so friendly and approachable."
• "Service was very friendly and helpful."
• "Staff are also very friendly and welcoming."
• "All the staff were friendly and helpful."
• "Staff very attentive, helpful and polite."

Cons:

• "Very disappointed on what was supposed to be a birthday treat. Realised after that we had been charged full price in spite of advertised 15 percent discount for elder people."
• "Disappointed as got told as they only had one chef on that shift very busy so only could have caravan or else wait an hour for other food."
• "One member of staff a little surly and dismissive."
• "Once the meal finished there was no service, seemed to be majority getting served outside, waitress never came back to us & we had to go find someone to pay the bill."
• "Staff behind the bar was rude, when requesting an adults portion of a child's menu choice he replied 'if you are desperate to have that'."
• "Unfortunately service was slow and it wasn't even busy whilst we were there."
• "The person that ordered the nut roast had to wait quite a considerable amount of time."

Atmosphere & Facilities

Pros:

• "There was a good sized car park, so absolutely no problem in parking."
• "Fantastic outdoor area with big playground for the kids with trampoline and a zipline."
• "The pub is on the main road between Exeter and Exmouth has a large car park and beer garden."
• "The pub itself is a mix of a very old country pub at one end and a lovely restaurant at the other with a pretty garden and play area for the kids."
• "Stopped here whilst holidaying in Devon. Nice beer garden and plenty of easy to access parking."
• "Great outdoor play facilities for kids as well."
• "A large pub with restaurant and garden, plus fair sized car park."

Cons:

• "Building and grounds are a little run-down in places with some abandoned broken furniture and rubbish just off to one side at the back of the car park."
• "Apart from the bad food the place is tired and lacks atmosphere."
• "Drove there and sign on door said 'bookings only' asked on the off chance they had a space and they did but didn't stop a member of staff making derrogetory remark."
• "I didn't see a single table being cleared outside so plates/glasses were left on most tables."
• "The table that we were sat at, was too low to get our legs under."
• "Tables were a bit close at some points and loud conversations made it difficult to hear the conversation on your own table."
• "Gone downhill. Booked an outside table then told we can't do that when we arrived."

Accessibility & Pricing

Pros:

• "Great value for money even the coffee come with warm milk."
• "Wheelchair accessible."
• "Very reasonable prices."
• "Good price too."
• "Very good value at £12.95 with a reduction for over 55's."
• "£11.95 for carvery and dessert during the week? Well, it'd be rude not to!"
• "Good value for money."

Cons:

• "A little pricey but everything is going up."
• "The desserts was a little over priced."
• "No Disabled access."
• "Was just a little disappointed when we tried to pay with cash (£50 note) and told they wouldn't accept it."
• "No Disabled access. Busy and probably short staffed, but service was non existent."
• "Need to cater for celiacs better. Someone in the family has gluten allergy, and ordered gammon and chips. Chips were not gluten free."
• "Both the service and food was excellent however we were misinformed on booking with regard to wheelchair accessibility."