The Seaton Lane Inn Reviews Summary

Staff and Service

Pros:

• "Delightful staff who couldn't do enough for you and very professional."
• "The staff were very obliging."
• "Service is friendly."
• "The staff were were welcoming and fun to chat too whilst serving others."
• "Good staff and a nice vibe about the place."
• "Customer service skills are exceptional."
• "The team who work there are fab, I love how friendly they are and listening to them all chat and help each other out in the mornings."

Cons:

• "Unfortunately, the service could be slow."
• "Service was very slow."
• "Both mornings we stayed, we waited for ages for our breakfast (30 - 45 mins)."
• "Service really slow. A lot of what we wanted to order they had run out of."
• "The service for breakfast was slow."
• "Service was a lot slower as it was a busy night."
• "Dreadful service on a Sunday evening when the restaurant was very quiet."

Rooms and Cleanliness

Pros:

• "Rooms are spotlessly clean and spacious and comfortable."
• "Clean rooms, good food, super dog friendly."
• "Rooms are well appointed, clean and modern."
• "Room a good size, bed huge, great, nice and clean."
• "The rooms are really comfy with such comfy beds."
• "The room was spotlessly clean and very comfortable."
• "Rooms were spacious and clean, the bed was very comfortable."

Cons:

• "The WIFI didn't work."
• "The room itself is relatively dark and dated."
• "Loads of little details were wrong including small room, toilet not flushing, light hanging from holder,no USB socket."
• "The rooms are old fashioned and generally a bit horrible."
• "The TV provided worked but no, the signal was glitchy and didn't work 90% of the time."
• "The room is described to have a king sized bed. Well this is a lie it is actually 2 single beds pushed together which are incredibly hard."
• "Some rooms (all?) Don't have A/C."

Food and Dining

Pros:

• "Good food excellent value."
• "Food is excellent, well presented and tasty."
• "The food was delicious, and it’s really dog friendly."
• "Desert on the other hand was amazing!"
• "The meals were all of a good quality and were delicious."
• "Had a delicious meal in the restaurant."
• "The food was well worth the money."

Cons:

• "Sunday lunch meat poor, roast potato soggy."
• "The curry was extremely watery as if it had been microwaved from frozen and it was quite tasteless."
• "The food quality has also gone way down hill compared to our previous visits."
• "The meals were small chips overcooked."
• "The fish was uncooked, watery, more batter than fish."
• "Game stew the veg was hard, meat was overcooked and the gravy was watery and tasteless."
• "Food was cold and not freshly cooked."

Value and Pricing

Pros:

• "Great value for money."
• "£8.95 reasonable price to pay for main."
• "Food first class at a good price."
• "The prices of the food and drinks were reasonable."
• "Huge discount on bill without even asking made this a winner."
• "Good value for money."
• "A great value friendly hotel just outside Seaham."

Cons:

• "Was not up to standard expected at this price."
• "This wasn't the cheapest Sunday lunch at £10.95 and £12.95 so it was very disappointing."
• "Not worth the price we paid."
• "For £12.95 I would of expected better."
• "It is a little expensive and has gone up since the pandemic."
• "Our only disappoint was our extra night was almost as expensive as our two nights."
• "A once thriving village pub... has been turned into an expensive excuse to provide overpriced, underrated food."