Address: New Rd, Thornton in Lonsdale, Carnforth LA6 3PB, United Kingdom
Phone: +441524242204
Rating: 4.5
based on 157 reviews.
Service
Pros:
"Service was friendly, attentive and prompt despite a very busy bar and dining room."
"Heather, Simon and the team welcomed us as a group of 50 tired, broken walkers having just completed the 3 peaks challenge. Excellent service, great food and incredibly well organised."
"The staff were incredibly friendly and took care of our every need."
"The pub staff were very friendly and efficient."
"Service outstanding, big thank you to Simon, Heather and the team who made us feel so welcome."
"The waitress was very friendly and spot on, no long waits and plenty of popping over to see if we needed anything else."
"The staff were super friendly and helpful - particular thanks to Heather for making us feel so welcome."
Cons:
"Waited for over 10 minutes to be served."
"They patiently sat at their table for 30 minutes before being asked if they wanted a drink."
"Went for a meal here and the service was terrible. Only seemed to be 3 people working."
"Upon arrival it took 10 mins after being seated for us to ask for a menu, once we ordered we waited an hour for our food."
"After being served our initial drink no one came to see if we wanted another, food took ages to arrive despite them not being busy."
"Called in for a drink with our 2 dogs... some clown apparently the manager came over and talking to us... as though we were 2 naughty children for having the dogs in that part of the bar."
"Booked a table tonight Sat 30th April for 2 people... only to be told they had no recollection of our booking and no table availability."
Food Quality
Pros:
"Enjoyed a fantastic New Years Eve, food was amazing and the service was simply the best."
"We had the most incredible meal for my father in laws 60th birthday earlier this year."
"The food is good and a well kept selection of regional real ales at the bar."
"The food is always just perfect and plenty of it."
"On all occasions they excelled at serving delicious meals."
"Fabulous food, friendly atmosphere, roaring fire and our hostess was lovely."
"The food was magnificent! Prawns and chorizo to start, packed with flavour and left me wanting more."
Cons:
"Both too salty, pork was dry, lamb had nerves."
"Food wasn't overly good. Mediocre at best."
"Expensive and inedible food."
"The menu was so poor and nothing like what they advertised online."
"Pricy and disappointing food."
"Food was disappointing we ordered Cumberland sausage and mash. The mash was lumpy and the sausage hardly browned."
"The food wasn’t nasty but it was very odd."
Accommodation
Pros:
"A quaint old fashioned place but rooms nice and clean with a very comfy bed."
"Rooms very comfortable."
"We stayed for 2 nights and enjoyed a fabulous dinner both evenings."
"We returned to our clean and cosy room."
"The rooms were warm, spacious and the beds very comfortable."
"The room was spacious and comfortable with pleasant views."
"Nice clean double en suite room with a very comfortable bed."
Cons:
"Accommodation, room a bit dated and sparse, only 1 chair in a double room."
"Rooms need a bit refurbish, but they already started refurbishment in a few rooms."
"Rather smelly around the ground floor room."
"Our room had no reading light."
"The room was dismal and a member of staff was sat at a table doing paperwork."
"Desperately overpriced accommodation and very basic room."
"This hotel ONLY accepts cash for payment."
Value
Pros:
"Prices are really good with a pint of delicious local cider for only £3.30."
"Stayed one night here. Had a superb dinner for extremely good value."
"The price of the food was great for the same quality."
"Wonderful Sunday lunch menu at a very reasonable price."
"We really enjoyed our Sunday lunch here. Good value from the set menu."
"Had a superb dinner for extremely good value. The breakfast was generous and delish too."
"Food excellent, rooms very comfortable, great peaceful rural location."
Cons:
"Overly priced at £15 for 3 sausages and 3 tablespoons of mash."
"For the price, £8.50 for a starter and £18.50 for the sea bass, the portions were a bit stingy and they didn't quite hit the mark."
"I have only given 3 stars due to the £2.40 bags of crisps which I personally did not buy and would not have bought at that price."
"Don't go here ever! Bad service & even worse food!"
"I would recommend this place to the people I don't like."
"Not one word or sign of kindness, understanding…not even a vague whiff an apology, just a total lack of care with 100% focus on profit margin."
"Heather left us with no other choice than to cancel my fiancées dream wedding in her parents parish."
Atmosphere
Pros:
"The pub itself is warm and welcoming."
"Best pub for views in Ingleton."
"A lovely little pub/ restaurant located close to three very busy campsites."
"Wonderful gem of a pub! Great food, cosy bedrooms and 15 minute stroll to Ingleton town."
"The Marton Arms has old world character."
"Really friendly place with a relaxing vibe."
"The pub has such a lovely atmosphere."
Cons:
"Unfortunately the comfortable country Inn atmosphere has been ripped out of this historic Inn, in favor of a bar more suited to a holiday park entertainments venue."
"The room was dismal and a member of staff was sat at a table doing paperwork."
"To add context to my low score, the pub left us with no option other than to cancel our wedding celebration in August due to lack of customer care, lack of organisation & lack of respect."
"Unfortunately when we were walking away from the pub, we were wrongly accused by the owner of not clearing up after our dog."
"This review is 100% a true reflection of exactly how the owner and operations director conducted business."
"Beware, don’t assume what the owner promises, describes and even agrees to is guaranteed to be provided."
"Ongoing unprofessional conduct and dishonesty left us with no option but to end our business relationship with the Marton Arms, NOT cost."