The Sandy Cove Hotel Reviews Summary

Category: Hotel

Address: Old Coast Rd, Ilfracombe, EX34 9SR, United Kingdom

Phone: +441271882243

Rating: 4.2
based on 207 reviews.

Views and Location

Pros:

  • "The view was amazing."
  • "Very nice location with a stunning vista."
  • "Great views of the cliffs and sea."
  • "Sandy Cove has THE BEST sea and cliff views!"
  • "The sea views were fabulous from our bedroom window and the restaurant."
  • "The venue has an incredible view with lots of potential."
  • "Amazon location for a wedding, looking directly at the water from a hillside."

Cons:

  • "Overall If it wasn’t for the views I really couldn’t see any reason for staying here."
  • "Guests staying there are paying for the views from their rooms rather than the quality of service and cleanliness of their rooms."
  • "As shown in one of my pictures from a family member's room, my view was destroyed by rubbish, a mound of dirt, and a very unkept bit of land."
  • "The Balcony also had cobwebs and dirt in all the corners."
  • "The room wasn't brilliant either the TV remote was dirty and so was the headboard for the bed."
  • "The walls of the hotel were very thin and we could hear our neighbours walking around and talking in rooms next door."
  • "It was appalling with cobwebs and dust everywhere!"

Service

Pros:

  • "The staff were very friendly and helpful and did all they could to keep us happy."
  • "The service we received was excellent."
  • "All of the staff were very attentive and nothing was too much trouble."
  • "Staff are so friendly and helpful."
  • "The staff added to the relaxed and welcoming atmosphere."
  • "The staff were all very helpful, attentive and friendly."
  • "The staff were always very friendly, particularly the restaurant waiters and chefs, nothing was too much trouble."

Cons:

  • "Service was awful from start to finish."
  • "Not only was the service at meal times often excruciatingly slow, the standard of cooking was lower than expected."
  • "Unfortunately the staff is disorganised and will need some training."
  • "The service and the hygiene levels at this hotel were shocking."
  • "The staff they do have are not trained in hospitality and it really shows."
  • "Service was slow and disjointed with the bride being the very last to be served."
  • "Service was poor. No cutlery was provided with the meals, which had to be pointed out to the young staff."

Food

Pros:

  • "The food was exceptional in the restaurant, as was the service."
  • "Food tasty and well presented."
  • "The food was really nice, good sized portions and very tasty."
  • "The food is simply delicious (our guests still mention the food now)."
  • "The food at the hotel was fantastic."
  • "The food was delicious - we had breakfasts, afternoon tea and dinners here!"
  • "We had lots of compliments from our guests on the food, especially the roast beef!"

Cons:

  • "The Eaton mess was disgusting and tasted like sick."
  • "The food wasn't that exciting, bland would be the word."
  • "The food had no taste whatsoever."
  • "The food took 45 minutes to arrive, was expensive and the quality was appalling."
  • "the food wasn’t great at all, dry chicken and super hard potatoes."
  • "Food from the wedding they served was rock hard specially the potatoes."
  • "The Indian buffet was so tasteless, no salt or pepper to say the least!"

Rooms

Pros:

  • "The hotel rooms are lovely, and the majority (on request) have the incredible views over Combe Martin Beach, and you can see Wales too!"
  • "Bedroom was lovely."
  • "Room size was amazing, nice and clean."
  • "Rooms very basic, sea view very nice."
  • "The rooms were nice and clean, they took covid seriously."
  • "The hotel rooms are spacious and immaculately clean and comfortable."
  • "The rooms were a little dated but clean and well maintained."

Cons:

  • "For £200.00 a night I've had better experiences staying in Premier inns whilst working away."
  • "The room (36) was tired and run down and not big enough for 4 people."
  • "The windows in our room looked like spiders had found their favourite home a long time ago."
  • "Rooms were poor and dated apart from the balcony."
  • "The room was average, not cosy and no decoration."
  • "Nothing luxury about the room. It's nice that it's spacious and have a hair dryer but there are no little products to use."
  • "The room was tatty and in need of a revamp."

Facilities

Pros:

  • "The hotel also had an indoor pool, sauna and hot-tub."
  • "The Venue is a superb separate area to the hotel and the facilities were excellent."
  • "The hotel itself has an indoor swimming pool, steam room and sauna, so it's brilliant for relaxing."
  • "Facilities are great (pool, sauna, etc)."
  • "Pool was available to book for a short swim (45 minute slot) with seating available in the sunshine to dry off."
  • "The Sandy Cove Hotel is beautifully situated and very well maintained, with an attractive terrace and gardens."
  • "A great hotel to escape from it all with fabulous facilities with regards to swimming pool and solarium."

Cons:

  • "Do something about the entrance to the pool area...it looked like we were going into a shed."
  • "The venue doesn't have access to the beach as it's on the cliff, however, there are some lovely beaches just a few minutes away."
  • "The bathroom had mold patches on the shower inserts."
  • "The bath taps were coming off the wall."
  • "Pool and changing room area is filthy."
  • "Sauna wasn’t working at the time of use."
  • "The steam room seemed to be switched off completely and it took several tries with the controls to get any heat to come out of the sauna."

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