Hakkasan Mayfair Reviews Summary

Ambiance

Pros:

• "The ambiance was cozy and the cocktails were divine - truly an experience all to themselves."
• "The ambience was romantic, and the lighting was subtle with a calm vibe."
• "The ambiance and decor is tasteful and classy."
• "stunning ambiance."
• "The atmosphere is warm and inviting, and the decor is tasteful and sophisticated."
• "Beautiful vibe in the restaurant."
• "The atmosphere was great too. Intimate, calming and serene."

Cons:

• "The lower level was a bit too dimly lit."
• "The atmosphere is bit dark inside, and feeling a bit strange when get into the restaurant."
• "Very crowded on a Saturday night, quite dark and the music is too clubby for such a restaurant."
• "the space feels somewhat hollow, and the lighting downstairs leaves you almost squinting at the menu."
• "The environment was really noisy and you couldn't really have a conversation because you can't hear anything."
• "It's got a very dark ambience, which isn't really my thing."
• "Its kind of dark the environment."

Service

Pros:

• "Service was spot on."
• "Service excellent."
• "Waiter was professional and attentive."
• "Service was good from our main server."
• "Very friendly staff, great service."
• "Staff pleasant and professional."
• "The service is impeccable."

Cons:

• "The service was abysmal but they had no problem adding an automatic 15% on without clearing our plates away or even asking us to order another drink."
• "Service was basic and unsatisfactory."
• "The service was terrible especially for a high end restaurant."
• "Service was ok if this was a wagamama. For a Michelin star restaurant it's definitely poor."
• "The service crew was arrogant. They forgot orders. They were busy talking among themselves."
• "The service provided was also quite average and on occasion somewhat callous."
• "Service was poor and really made the experience feel a waste of money."

Food

Pros:

• "The duck was perfectly roasted, with crispy skin and succulent meat that melted in my mouth."
• "Great flavours and taste."
• "The food is exceptional, the staff friendly and attentive."
• "each dish was impeccably prepared and bursting with flavor."
• "The food was delicious, the drinks also and the service was nice."
• "The food was great, the dim sum and the peking duck salad were the best."
• "Food was very delicious with a wide selection of many tastes."

Cons:

• "The food was not amazing in either flavor, taste or presentation and it did not meet my expectations as a Michelin experience."
• "Everything else was SO SALTY we had to drink so much water."
• "I've had better Chinese food elsewhere at a better price."
• "The food is overpriced and service charge is too much for what they provide."
• "The food was alright but you'd be better served in Chinatown."
• "the dessert was basically a bomb of sugar, with white chocolate, a coulis too sweet, and a hazelnut mousse frozen inside which didn’t have any taste."
• "The food for the price is substandard, and Imperial Garden is 1000 times better than authentic Chinese food with a price tag to match."

Value

Pros:

• "Price quality ratio is fair."
• "A bit pricy but worth for an occasion."
• "We tried their Taste of Hakkasan menu (good value for money as we were served a 3 courses menu + one cocktail) which I pretty much reccommend."
• "Although there usually standard 15% service charge (£47), but its worth it."
• "More than enough and very tasty. Delicious wines. The whole experience was delightful."
• "It's expensive but it seemed like good value."
• "You get very much food for the price and one of the menu experiences they offer could last many for two days."

Cons:

• "So disappointed."
• "It was very pricey but the food was so-so."
• "The duck was pretty pricy and not very special."
• "The food was sooo delicious but over priced."
• "To be honest, it is a bit expensive for what they offer."
• "Although everything was good the price was a bit out of the range."
• "Definitely overpriced."