Harvester Unicorn Plympton Reviews Summary

Service

Pros:

• "Every server we've had here have been efficient and friendly."
• "Our server (wish we had taken his name) was a shining light for the business. Attentive service, always with a smile."
• "The staff were all incredibly friendly and helpful."
• "Sammie our waitress, was amazing, she went over and above to ensure we all have a fantastic experience."
• "Hannah was our waitress she was amazing very friendly and kept my Gin glass topped up."
• "Thank you Gaynor for such super friendly service, we were a big table and it was busy but she kept our drinks topped up."
• "The staff made us feel very comfortable and couldn’t have been more helpful to accommodate our family."

Cons:

• "Really didn’t appreciate the knocking on the disabled toilet door, whilst I was in there."
• "Staff need serious training in customer service!"
• "Not one member of staff came over to ask how our food was, or ask if we wanted any more drinks."
• "The service was rubbish didn’t remove salad cart plates when main food arrived."
• "Service was extremely slow."
• "The staff when we mentioned that the meal wasn't great just huffed and walked away!"
• "The waitress was absolutely Miserable."

Food Quality

Pros:

• "Food was great. Service was great."
• "Food was tasty, I like the salad bar although not sure why it's still not self serve, a wider selection would be nice."
• "The food is pretty good quality and not too expensive."
• "The food was lovely. Well presented."
• "It was amazing value, fresh hot and very tasty."
• "The Chefs, Steve and Ryan delivered fantastic food."
• "Food was delicious and arrived quickly & fresh."

Cons:

• "Chicken on both plates was overcooked and chewy, chips had been kept warm in the oven were dry."
• "Food (chicken stack) was massively overcooked and took a very long time to come."
• "One of the worst English breakfasts I’ve ever had."
• "Sadly I feel the quality of the food has reduced drastically."
• "The food was burnt, the chips under cooked and the portion smaller, used to love coming here but it's just not the same anymore."
• "Our food was very overdone. My steak was burnt to a crisp on the outside, and my wife's chicken was very tough."
• "The food was quite poor and it's obvious that you're targeting the budget end of dining."

Ambiance & Cleanliness

Pros:

• "Location is clean and tidy and service was friendly."
• "Great chilled laid back restaurant!"
• "The restaurant has a cosy and welcoming atmosphere."
• "A reasonably priced, clean & welcoming family pub."
• "Pleasant location, very friendly reception, good service with a smile."
• "Went for lunch today the atmosphere was so calm and service was quick."
• "The restaurant was warm and inviting."

Cons:

• "The restaurant was freezing cold that we all kept our coats on."
• "Awful - freezing cold and noticed there was a heater on the floor which was not switched on."
• "There was no clean tables. Had to clean the table ourselves."
• "Lots of food on carpet and seats and I found this off-putting."
• "The area was dreadful, food everywhere."
• "Felt the premises lacked atmosphere."
• "At the salad bar there was very little choice there most of it empty so the 3 of us didn't have anything very poor."

Value

Pros:

• "The food is pretty good quality and not too expensive."
• "It was amazing value, fresh hot and very tasty."
• "Even with their 2 course £15.99 or 3 courses for £17.99, you can still get un-limited salad from their salad bar."
• "Good food, drink and menu selection. Worked out at about £50 for 2 adult mains and 2 children's mains and desserts."
• "Great food and value for money."
• "The food was delicious and reasonably priced."
• "Food was good, cheap and cheerful, as usual."

Cons:

• "What's the point of having a special 2 course menu if you don't honour it?"
• "For the children an hour and half wait for food was unacceptable."
• "When the bill came they charged 7.99 each."
• "So overpriced burger it was."
• "The food prices are ridiculously high for the quality of food you get."
• "When the bill came, it was much higher."
• "Food awful. Meat (steak) couldn't cut let alone chew. Food was cold."