Sainsbury's Reviews Summary

Parking

Pros:

• "I would like to add its not 2 hours free parking its 3 hours and i am sure that is plenty."
• "Petrol with pay at pump and 3 hrs free parking."
• "Easy ample parking, well stocked store with lots of variety of products."
• "It has huge parking space, fuel and close to motorways. Very convenient."
• "Plenty of parking close to the store entrance."
• "A well stocked store with ample parking."
• "Free parking for three hours."

Cons:

• "BE WARNED IF YOU ARE LONGER THAN 2 HRS YOU WILL GET A PARKING TICKET AND SAINSBURY'S WILL NOT HELP YOU OUT."
• "The car park takes too long to get around just to obtain a parking space as it is a very small car park and has no system."
• "Car park can also take a long time to get out of during busy times."
• "Car park ridiculously laid out."
• "The carpark needs better signage to make visitors aware of the exit instead of driving around picky to come back to where I started."
• "Really bad place with parking and you can get lost so easy."
• "Go here if you enjoy spending longer getting in and out of the carpark than doing actual shopping."

Staff and Service

Pros:

• "One staff lady came over and said sorry, for me being ignored, she came from flowers, she asked the check staff to help."
• "On arrival staff were very pleasant and polite... So far so good 👌"
• "I popped into the cafe at Sainsbury's for breakfast a couple of times this week... how charming and delight the staff are."
• "The service from the two ladies that were on the till and who brought the food to my table was polite and friendly."
• "Great size store great helpfull staff Quite close to lister hospital And i always find the shelfs are always full, Prob because the nhs staff use this store."
• "Staff friendly, and clean tidy well stocked shelves."
• "Very helpful staff and always around when needed in any aisle."

Cons:

• "Worst supermarket ever. Friday night, trolley full of shopping, no one on a manual till."
• "Only one person serving in cafe with massive queue."
• "Self service checkout 3 members of staff talking to each other took ages for one of them to come over to the checkouts then no thank you or sorry for keeping you waiting."
• "Visited 15/09/23 at 12:15 pm guy at the cigarette counter no customer service skills miserable didn't acknowledge customers."
• "If you want help in the checkout, do not go at all, The staff there are not to help you."
• "The woman on the tobacco counter this morning was horribly rude to me."
• "Ladies on the self check out need retaining, been rude on multiple occasions now."

Store and Product Availability

Pros:

• "Great store with all the usual goods, good selection of clothing for adults and children."
• "This store has clothing section too."
• "Stocked well and as its a larger store than My local Sainsburys there was a larger range of products on the shelves."
• "Shopped here on December 22nd and found the store to be well stocked with everything we were looking for."
• "Good level of stock got everything we needed."
• "The northern Stevenage branch of Sainsbury's is large, well stocked with a good selection of seasonal goods and special offers."
• "The store was well stocked and had a pretty familiar Sainsburys layout so products were easy to find."

Cons:

• "Down graded to a 3star as a lot of the fruit shelves are empty."
• "Shop untidy, Isles full of empty boxes and trays, metal cages everywhere."
• "It's closed for refurbishment but do they tell you before you drive in? No. Real pain queuing to get in and out as it is, but with everyone being turned back, it was a nightmare."
• "I like Sainsbury's but this store seems very under stocked a lot of the time when I visit."
• "The shelves always seem a bit bare when I visit."
• "Regularly some items of fruit or veg are out of stock."
• "Empty shelves, no life on fresh veg."