Morrisons Reviews Summary

Food and Grocery Quality

Pros:

• "The pizza, chicken and fish&chips are fantastic."
• "They have so many good quality stuff, the fishmonger is probably the best in East London after Billingsgate."
• "Great variety of products after recent renovation."
• "Morrisons in Canning Town, London, is a fantastic supermarket that offers an exceptional shopping experience."
• "Great Morrison’s, such a great big selections of grocery’s, hot food, lottery, flowers, and some home, clothes items too!"
• "I love Morrison. They have nice food,fresh vegetables and fruits, bakery session,Asian food and spices,clothing."
• "Fresh pizza baked in store. Self check out is usually pretty fast."
• "A really decent community centred grocery store. There is a florist, a salad bar, a smoothie bar, a hot food counter including fresh pizzas, stir fry and fast food."

Cons:

• "The guy in charge realized that the pancake pan wasn't adequately warm and asked me to return later."
• "The supermarket overall is visually pleasing. Great for fresh produce. The thing for me that is a huge let down is when I ordered a pizza at the street market fresh food."
• "Unfortunately I have to give negative feedback regarding bakery section. Favourite £2.25 'best sourdough bread 800g' is never available!!"
• "Often there are no trolleys for pedestrian customers entering the store from level."
• "Packaging on some items have holes or rips on them which in turn there not so fresh."
• "Rotton Morrisons and not surprised it being in Canning town Had nothing but discrimination today am disgusted in their so called policy."
• "I found an interesting organic plant base milk called Jord Nordic Oats&Barley milk in offer at £1 that is great with coffee."
• "It used to be a good brand with variety of foods, one of the largest supermarkets in the area, but recently this branch particularly is very unorganised during all pandemic starting from March 2020."

Customer Service

Pros:

• "The very friendly and flexible personnel is what really makes the place stand out."
• "Morrisons have really upped their game, this store is very clean and has a great selection of products."
• "I visited today at Morrisons canning town. Morrisons canning town was so organized and its impressed to me."
• "Morrisons treat your employees well please, they are doing a marvellous job!"
• "The staff at this Morrisons have had to deal with fast growing numbers of customers since it opened."
• "Really great supermarket. Well stocked, good selection, friendly staff, and the market section with cooked foods is really good."
• "This is the best U.K. supermarket I’ve been in for a long time."
• "The staff in Morrison’s really need some training. A staff in particular named adeola, seems to have a serious attitude problem."

Cons:

• "The black colleague couldn’t take us to the checkouts in the main hall, he had to take us elsewhere to serve us."
• "The person assigned to assist customers there, presumably named RAIDAH, forcibly took cucumbers from my hand while I was scanning my items."
• "I then found out she only did this to me which made me wonder why."
• "I was under the impression he was following me, because when I turned around he was really close to me."
• "We are in the middle of a pandemic and you guys can’t even wear masks let alone GLOVES while you’re making our food?"
• "I was refused a sunflower lanyard (for invisible disabilities) despite having an invisible disability because the uneducated people behind the counter thought the lanyards were only for mask-exempt people?"
• "Morrisons should have trolley area. So u can leave ur trolley sou can go and do ur shopping with a normal trolley."
• "I was given a dirty look which immediately made me feel unconfortable."

Store Cleanliness and Organization

Pros:

• "A very clean large ish Morrisons with everything you need, this supermarket has a really good selection."
• "Finding products is a breeze because to the shop floor's impeccable organization, which astounds me every time I enter."
• "The store is packed full of everything you could possibly want or need, it's clean and tidy and has a pleasant ambience about the store."
• "The store is great, but please improve deliveroo delivery."
• "At first glance looks really nice, cafe doesn't do hot food except for bacon and sausage sandwiches which were served on lovely fresh bread."
• "It's a new, large and well stocked supermarket."
• "It has all changed and I kind of love it! It's more clean and organised."
• "Very accessible, good value for money and safe."

Cons:

• "The store's cleanliness was also severely lacking, with team members carelessly dropping cardboard and plastic packaging on the floor, even when customers were present."
• "The store is not always clean (floors), and I always feel uncomfortable at the checkouts."
• "The shelves are not kept clean, there are dumps of what appears to be rubbish in some areas."
• "My most frequently visited grocery shop, wide selection of food and non food items. I always enjoy a browse through the clothing and homeware sections. Store is well designed and welcoming."
• "Not seen a Morrisons store quiet like this one."
• "Consistently run out the essential items. Since lockdown the prices for most items have gone up every few months."
• "The store was much better when it first opened. Not sure if they need more staff or are just disorganised."
• "In the section where they make you sub sandwiches, none of the people were wearing gloves or masks."