Address: Fifth, Allende Ave, Harlow CM20 2AG, United Kingdom
Phone: +441279434843
Rating: 4.2
based on 166 reviews.
Parking and Accessibility
Pros:
"Medium size store, plenty of parking, they have parking on an upper level as well."
"I use this Supermarket on a regular basis, mainly because disabled parking is near the store entrance."
"They usually have the majority of items I need and most staff are friendly and helpful."
"Always plenty of parking space. Would be better if more accessible to roads externally."
"Large variety of items at decent prices. Argos in the back corner seems to be a good replacement to the old one in town."
Cons:
"Always check the lifts are working before you shop otherwise you will have to carry your shopping up two flights of stairs."
"Hate the entrance always blocked with traffic due to people blocking the roundabout going nowhere."
"Sainsbury’s was as Sainsbury’s is always, the car parking was another matter!!! Three big lorries blocking the entry/exit road totally."
"The carpark pathway needs the slabs to be fitted with levelling and drainage as there is often a really deep puddle on one side."
"The store is great the staff are helpful and friendly. But car park was horrendous it took me 35 mins to get out of it."
Staff and Customer Service
Pros:
"Self checkout lady scanned my plastic bags for me. Two of them. How nice."
"I shop here regularly as know where everything is unlike some stores, staff friendly."
"Went in to grab a quick couple things, a lovely lady called Elisia went out of her way to literally walk round the store couple times to help me."
"Enjoyed a first Click and Collect service here today, easy to navigate to the collection point."
"Good store but there is a serious problem with the disabled parking as people park outside the store on the cross hatch."
Cons:
"Cafe has gone. All manned tills with long queues even the one for Customer Services where there didn't seem to be a member of staff."
"Most of the staff here are lovely but the security guard, one with brown hair and glasses at the exit snapped at me."
"Shop now has the 2nd largest online Shopping capacity in the country, so a huge improvement. One issue is the ATM machines outside are being targeted by skimmers."
"Store manager is absolutely disrespectful and very cheeky! When I requested to check why price at self checkout till is different to what is on the shelf."
"Sainsbury’s was good. Staff helpful, I asked one of the two Girls on the tills if they were being treated well as the tills with people serving are an endangered species!!!"
Store Layout and Navigation
Pros:
"I shop here regularly as know where everything is unlike some stores where I can't find things."
"The store is usually clean & tidy with spacious aisles which are simple to navigate."
"Like other multi-channel retailers Sainsbury is also one of the best one stop shop for all your needs."
"Good store & good layout only reason for not giving 5 stars is car park is even smaller so difficult to park."
"This branch is large and has a wonderful selection of goods. I can even get Kimchi there."
Cons:
"Annoying illogical layout. Popped in for one thing - tubs of sweets for Halloween trick-or-treaters. Not in sensible aisles."
"Why is it when stores are meant to have the same or similar layouts you can't find what you are looking for."
"The store is good but the car park is a nightmare to get out of at some parts of the day. It empties onto one of the major routes."
"Only used the petrol station today! Had £100 security deposit taken from my account prior to filing, not a problem but is it right?"
"The access to this is dire at certain times and has just taken me 20 minutes to leave the car park."
Product Selection and Quality
Pros:
"Sainsbury's always carry a specific quality for the best 👍💯% assurance in every way."
"Good for food. Such a pity that they closed the cafe and I hope they open a new one soon."
"Ultra modern shopping complex. Has modern facilities for both able and physical challenged people."
"Fairly typical large Sainsbury's with a 'world food' section that has some useful stuff you can't always find elsewhere."
"Great selection, fast checkout, and nice little restaurant. We enjoyed our shopping today and took note of the many organic products."
Cons:
"Fruit and veg these days doesn’t seem as fresh. Just after Halloween the pumpkins were going off in store and they were rotten."
"Oh dear. Bit of a miserable store. Fridges covered in blinds to maintain temperature, can't see products behind."
"Sainsbury’s was as Sainsbury’s is always, the car parking was another matter!!! Three big lorries blocking the entry/exit road totally."
"The store is great the staff are helpful and friendly. But car park was horrendous it took me 35 mins to get out of it."
"Shelves are always half empty and it's not a food crisis thing. It's a Sainsbury's thing. They always have the expensive items and none of the cheaper version."