Honest Burgers Hammersmith Reviews Summary

Food Quality

Pros:

• "Their burgers are full of flavour without being overly done."
• "Best burger restaurant in the entire country, the flavor of the burgers are amazing and are made from well sourced meat."
• "The food was very satisfying, and tasty."
• "Absolutely incredible! I'm gluten free and can eat pretty much everything on the menu, I never feel concerned about it and it always tastes amazing."
• "The burger was one of the best I’ve ever tried. Cooked to perfection, just the right shade of pink, and combined with excellent flavours and ingredients."
• "Best burger I've had for ages! Cooked perfectly, flame grilled on the outside but moist on the inside."
• "The burgers were good, including the new veggie 'plant' burger."

Cons:

• "Minus half a point as the onion rings weren't really to my taste and it was also so incredibly hot in the restaurant."
• "Having said that I'm not a massive fan of rosemary fries."
• "The onion relish that comes standard on the regular burger is pretty disgusting and overpowers everything."
• "Cold food, burger was cold, chips were not really chips but smashed up bits of chips."
• "The burgers are relatively expensive, pink in the middle and underseasoned."
• "Food untasty - onion rings overcooked, chicken wings dry (old?), chips very poor quality."
• "Absolutely awful burgers, the meat looked like mince meat mixed with wet cardboard."

Service

Pros:

• "Great Customer service, such a nice pleasant experience."
• "Staff were very good and accommodating of all requests!"
• "Staff were friendly, the venue is nice and clean, toilet was clean and design was interesting."
• "Friendly and helpful staff, good food and convenient location."
• "They serve with smile and they are all very polite."
• "Lovely staff. I arrived 20 minutes early... the seater guy called the kitchen, who said it would be no problem."
• "Everyone had a good energy and we didn't feel they were rushing us to order and eat which was very nice."

Cons:

• "Ordered through Uber Eats. Waiting time approx.: 25 min on a Tuesday evening."
• "Food arrived long before drinks, took ages to actually have an order taken and it wasn't busy."
• "Staff are nice but when we were first seated it took almost 15 minutes just to receive our menus!"
• "Will never go again to this place and would never recommend it."
• "It felt quite tense and stressful as staff had to manage both seated customers and deliveroo, which made service slower than usual."
• "The waitress ignored us for ages."
• "Took 50 minutes for a simple burger and chips. It was not worth the time or money."

Location & Ambiance

Pros:

• "A very well located place, just opposite to the Hammersmith underground station and next to eventinApollo music scene."
• "Just around the corner from the Hammersmith Eventim Apollo theatre."
• "Cute little place right outside Hammersmith station."
• "Like any honest burger place, it's always close/small space and packed with people, therefore the noise level goes up."
• "The bistro itself is cozy and cool."
• "The style of the restaurant is fairly 'distressed' but it works well."
• "This burger restaurant is a very nice addition next door to Hammersmith Apollo."

Cons:

• "This branch is crammed, dark, stuffy."
• "The tables are super tightly packed so you do sort of sit uncomfortably close to other people which is a shame."
• "Place is crammed, you literally are forced to rub your shoulders with strangers next to you."
• "The place was a little cold - there was a curtain for the entrance lobby but it wasn't in use, and cold air came in every time the door opened."
• "Concrete floors and dusty brick walls add to a run down atmosphere."
• "The place is bit on expensive side."
• "Service was a little slow with staff standing round chatting and very direct not friendly at all."