Mortgage Advice Bureau Bristol Reviews Summary

Advisor Expertise and Assistance

Pros:

• "My advisor, John Skipp, has led me through every step of the way explaining everything and answering all of my questions clearly."
• "Harvey was always prompt, extremely knowledgeable and got us great deals both times."
• "John Skipp was able to find the best available deal for me."
• "Judy guided us through every step and acted very efficiently in order to secure us the best product and rate we could get."
• "Judy has been an enormous help, not only in finding me the best mortgage deal available, but also supporting me throughout the entire house buying process."
• "Kelly made the whole process easy and was a constant point of contact for us throughout."
• "Rich was always contactable and kept us up to date with the process."
• "Judy was really excellent and I'd recommend her services to anyone! I'm a first time buyer and she helped me navigate what could have been a very intimidating process with ease."

Cons:

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Communication and Responsiveness

Pros:

• "He was always prompt, extremely knowledgeable and got us great deals both times."
• "John communicated well and answered any questions I had very quickly."
• "Judy’s knowledge and experience made navigating the house buying process much easier."
• "Judy was always highly responsive, and gave great advice, translated technical lingo into plain English."
• "Our mortgage advisor, Sarah Elliot, went out of her way to get us a good deal. Her communication was excellent throughout."
• "Our mortgage advisor, Jamie Skinner, was fantastic and put us at ease in a difficult time."
• "Judy took me through all my options of possible lenders and was patient with trialling separate term lengths and explaining types of mortgage."
• "Kelly helped my wife and I arrange our mortgage last summer. She made sure we understood all the options available to us."

Cons:

• "The mortgage broker recommended by our estate agents provided very poor customer service (missing emails, not responding to our queries for days, etc.)."

Process Efficiency and Ease

Pros:

• "John was quick to answer all of our questions and made us feel reassured by keeping the process as simple and smooth as possible from start to finish."
• "Being first time buyers in a tricky situation with our current rental property, everyone at the mortgage advice bureau was friendly, reassuring and understanding."
• "Kelly made the very stressful process of buying a house much less stressful."
• "Incredibly knowledgeable about the process and was able to assist us with what could have been a much more stressful process."
• "We have had two incredibly good experiences with Mortgage Advice Bureau."
• "John has been beyond supportive and helpful on answering every question we had."
• "Fantastic service from Richard. Rich made what I thought impossible, possible."
• "Samantha Watts at Mortgage Advice Bureau was an incredible help on getting my first mortgage."

Cons:

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