"Would definitely recommend Land Rover Service in Bolton."
"Really happy with the customer journey received by Land Rover Bolton. I purchased an Evoque a couple of months back, no pushy sales tactics, was well looked after by the staff."
"Great Customer Services and aftersales service team, had a small issue following a recall and the vehicle was quickly brought back in to be addressed."
"Thank you once again for making the purchase process a pleasurable experience Bev."
"Great customer service from Kate and later Danny at the Service Centre."
"Couldn't be happier with my car and the service. Thank you so much Tony, highly recommend."
"Great service off Sarah Kelly at Vertu Land Rover of Bolton."
Cons:
"Appalling customer service from the Service Department."
"Service department needs better supervision."
"This dealership and Land Rover brand never seems to amaze me... offering me a rubbish customer service to resolve my issues."
"Worst experience ever having previously dealt with Merc, BMW and Audi garages."
"The new chain failed in December, and they wouldn't even look at it until end of January, even though the work is covered by warranty!!"
"This dealership is an absolute sham, and their aftersales communication is abysmal."
"Sales staff who say they will get back to you and don’t."
Vehicle Quality
Pros:
"With regard to the vehicle provided for the unaccompanied test drive it was obsolete pristine."
"Purchased an Ex Demo Range Rover Velar and we were delighted with the level of service provided by Declan Phillips."
"The car we collected was beautifully presented and she made the experience extra special with a few little surprises."
"An exceptional vehicle."
"The Technician Shaun Took care of my car, Sent me a Excellent Video Whilst the car was in the workshop."
"Fantastic service. Took my Defender in for a whining noise and it’s first MOT."
"Just purchased a Range Rover from Farnell Bolton. The car arrived in prestige condition."
Cons:
"We have a Jaguar and have had two years worth of issues with this garage when it's needed servicing etc."
"It was clear to see that the issue was caused directly by the workmanship carried out by JLR Bolton."
"Following some of the works the car also no longer remembers settings as it should and did previously."
"Bought an evoque in September, had lots of problems, one being the boot opened by itself."
"Range rover was my mum's dream car and it turned into a nightmare, she bought a brand new range rover from Vertu Land Rover Nelson and it was sold to her faulty."
"On going problems with a range rover purchased in feb 2020. 2015 model."
"Between not receiving the configuration I ordered, the faults with the build quality and the additional time I have to spend on the phone to arrange settlement figures and repairs for a car that's only a couple of weeks old, purchasing and owning a Land Rover has been a thoroughly disappointing experience up until this point."
Dealership Experience
Pros:
"Had the most Helpful salesman in Andrew West he got us a coffee and sat us in a lounge area the way the car is revealed is an absolute excellent way it makes you feel like royalty."
"Just recently bought a car from here and the service was second to none, declan and haydn were fantastic."
"Living in the Highlands we had to do the deal remotely and Luke kept us informed at all stages."
"My experience from buying a car from Land Rover Bolton including Declan and Oliver has been beyond exceptional!"
"We bought a Range Rover Evoque from Vertu and cannot recommend this dealership enough!"
"Always a fantastic experience with Vertu, Land Rover Bolton."
"Our experience with Land Rover Bolton was fab! Paul Nichols provided excellent customer service from start to finish."