Gorvins Solicitors Reviews Summary

Communication

Pros:

• "Kerry Sharples... always on top of things and responding promptly every single time."
• "Lauren Morley was dealing with our conveyancing and she was a pleasure to deal with. Responsive, clear and proactive."
• "Kieran communicated very well via the Gorvins app, which I found very handy."
• "They were communicative and responsive throughout."
• "I never felt anything was too much trouble for her when I had a question and her communication was always very pleasant."
• "Vaneshia is excellent. She's very attentive to details. She's very friendly and communicates very well."
• "Kerry was very accessible and always responded to any enquiries swiftly, more than that, I received a weekly update from her before I had to ring or chase."

Cons:

• "The exchange was delayed by 2 months and an ongoing issue with lack of communication and chasing up Gorvins for updates."
• "They were simply terrible... They didn’t answer questions or seek to try and solve any issues."
• "The worst service I ever received from a Solicitor. I had to keep chasing them."
• "It was pretty much impossible to communicate with their case workers at all."
• "Their communication could've been better & it would've been a lot less stressful."
• "Unprofessional, rude on the phone according to the Estate Agents and others trying to speak to them."
• "Communication was awful, myself and our financial adviser contacted Gorvins on several occasions via phone and email, most of the time we didn’t receive anything back."

Professionalism and Efficiency

Pros:

• "Always see's the bigger picture and cares about even the smallest things that are important to her clients."
• "We cannot thank Ruby Niaz our case handler enough for getting us into our first home."
• "Very pro-active and made things simple and straightforward, ensuring the sale completed very quickly and well ahead of expectations."
• "Zainab was absolutely fantastic with our house purchase."
• "Efficient beyond belief."
• "I would have no hesitation in using Gorvins services again, and will indeed pass on my recommendations to anyone looking for a good, honest, reliable and efficient firm of Solicitors in the future."
• "Joseph always explained things clearly so we knew what we needed to do."

Cons:

• "I was charged for extremely high variable rate from my previous bank because of your incompetence and undue care to clients!"
• "They have basically ruined my life through their sheer incompetence and arrogance."
• "They managed to add an extra level of stress to the house purchase process with blunt unprofessional responses and an inability to seem to want to move any faster than snail pace."
• "Gorvins Solicitors are the worst solicitor farm as far as I have used so far."
• "I spent several days chasing up my buyer and their solicitor and basically did most of their job for them."
• "If you want an extremely stressful house move then go with Gorvins!!"
• "Communications was below average."

Client Support and Care

Pros:

• "Kirsty was an amazing support to our family when selling our late mothers home, professional from the start nothing was too much trouble for her."
• "They are providing you with an app where you can check literally everything about your purchase, track progress and contact with your solicitor. Very useful."
• "I would highly recommend Gorvins and Jade Sykes."
• "She was thorough, informative, empathetic... and like a bulldog when chasing up our purchasers solicitors."
• "Amelia kept us informed at every step, she is an asset to the firm and we were delighted with the service she gave."
• "Karen Davenport of Gorvins is the best I've had the pleasure of working with."
• "Ellie Lavelle was extremely efficient, in regular communication with me (and my family) and always ready to help or support with any questions I had."

Cons:

• "They may be cheaper but not worth the headache to save some £££."
• "Avoid! Unfortunately I had to go through them for both the flat I was selling and the one I was buying and almost lost both because of their incompetency and lack of professionalism."
• "Very expensive - I have been charged £1488 for a BTL remortgaging for a property held in a limited company."
• "There are many processes Gorvins chose to undertake that actively slowed the process down."
• "The only slight issue we had was right at the start when our appointed conveyencer went on holiday and I think our case wasn't passed on to someone else to handle while she was away."
• "I can highly recommend the team and Gorvins would be my first choice when buying/selling in the future."
• "Courteous, reassuring and polite at all times."