Address: The Mailbox, 120-122 Wharfside St, Birmingham B1 1RX, United Kingdom
Phone: +441216311587
Rating: 4.4
based on 164 reviews.
Service
Pros:
"A great meal with great service, yes they charge 12.5 % service charge but to be fair I would have paid that anyway having experienced the food and service."
"Mihai my waiter will go on to higher things. He spotted me struggling with a very chewy sirloin and offered to replace it for me before I raised the issue as a complaint."
"The service was efficient and brilliant."
"The service was excellent, way above your normal meet and greet and really added to the dining experience."
"Staff very attentive and had a lovely 3 course meal."
"The team at Cote were welcoming, friendly and attentive throughout our visit."
"All our servers tonight were excellent, so friendly, professional and welcoming."
Cons:
"Their tipping mechanism is not good. Not only do they add a 10% service charge."
"Service disappointing. Not very welcoming, no smile."
"Hospitality was poor, and quality below standards."
"The waiting staff seemed more interested in discussing their private life's with each other rather than doing their job."
"Waited 45 minutes and had to ask staff to order food."
"Ordered a starter that never came with the drinks."
"Literally the worst service I’ve seen in my life."
Food Quality
Pros:
"Though not cheap, this breakfast feel like a great value for the amount of food."
"The kitchen brigade are truly gifted and should be so proud of themselves."
"Very nice food hot and tasty."
"The food was lovely, the atmosphere was happy, and the service was excellent."
"Food was varied, delicious, and arrived quickly."
"The food was delicious and very well priced."
"The food was absolutely divine."
Cons:
"Mussels were quite dry and my rump steak came well done rather than the medium rare I asked for."
"The full English wasn't to their liking."
"It still remained an expensive meal and the steak was to quote a friend 'worse than you'd expect in weatherspoons'."
"Food was lukewarm/cold."
"The risotto for main which was undercooked."
"The cote burger which was cooked medium as requested but still somehow very dry?"
"The calamari was overcooked and very chewy."
Ambiance
Pros:
"The venue was beautiful, atmosphere relaxed and pleasant to be in."
"Very clean, nice atmosphere, good music!"
"The restaurant itself is warm and welcoming, tasteful decor, located on the canal."
"A lovely relaxed atmosphere."
"Great location, attractive interior and lovely atmosphere."
"The atmosphere was elegant and very relaxing."
"It's so relaxing and calm inside, wonderful atmosphere."
Cons:
"Only one ☝️ You need clean glasses better because some of them smell so-so….but it is not a problem😊"
"As we booked our table at 20:45 the restaurant was fairly empty so there wasn't really a buzz about the place."
"Overall the dining area was quite dark due to the dimmed lights."
"The toilets had not been cleaned and there was no toilet roll."
"Very odd experience from start to finish. Allergies were handled very strangely."
"Great food, shame about the pulsing lights that were quite distracting when we visited."
"There was a very noisy selfish lady with her spoiled kid screaming, and her hyena laughing did annoying few guests."
Value
Pros:
"They have a fixed menu - two courses for £15. This I would recommend!!"
"Really good value menu."
"Lunch menu is bit pricier £11,99 for two meals (+mandatory tips) but the food is worth it."
"Quick, friendly service, great food and the Formule breakfast is good value."
"Excellent; good value with the set menus and excellent authentic French cuisine."
"Had the early evening set menu which was really nice and excellent value."
"The Formule breakfast is good value."
Cons:
"Expensive tomates Breton starter which I could have made myself as it was just toast with tomatoes on it, nothing fancy."
"Awful vegetarian/vegan options."
"Such a shame the staff are terribly trained in cooking steaks and just basic customer service."
"Food less than good."
"I have ordered a French toast which is like fried eggs exactly and the fruits was not fresh."
"Food was ok, pretty standard breakfast. Service was quite slow."
"Nice food just like all the other branches, however the service in this one is definitely the worst."