Big John's Erdington Reviews Summary

Service

Pros:

• "When I come to collect, the staff is courteous and kind, and very professional."
• "Fast service and great staff."
• "When I order for delivery, the delivery driver is friendly, smiley and always has a little chat."
• "Late night order. Staff really took their time to sort 3 people's orders."
• "The delivery driver is a good guy that always will try to put a smile on your face."
• "Keep up the good work guys."
• "We have been ordering from Big John's Erdington for the last 3 to 4 weeks and have no complaints."

Cons:

• "Absolutely poor service, poor quality of food and ridiculously expensive just some chips and small chicken leg cost over 4.50."
• "Never ever order from this place again!!!!! Items were missing and what food did arrive was stone cold and inedible, and to top it off the attitude from the staff when questioned on it was disgusting. AVOID!!!!!!!"
• "Staff don't seem to know what they're doing, often give out wrong orders, the place looks dirty."
• "When I called in, the staff weren’t very helpful at all."
• "Waited over 2 hours for a delivery, the food was cold when it arrived and gave us gut rot."
• "The lady serving was very rude. She was like a person who did not wish to be there at all."
• "Food was late and when I rang to see where it is the man talking was very rude and not listening to me."

Food Quality

Pros:

• "Hi Love this place - we regularly have family meals delivered from here and they all turn up hot, tasty and yummy."
• "The chicken wrap was nice."
• "i absolutely lurrrvvve big johns katlamas n currys n nothin beats der peri peri chickennn.mmmmmm n oh the days i get a katlama is wednesdays dats wen dey come in fresh loool...(i knw cuz iv worked der)..."
• "Tender fried chicken, exquisite grilled chicken! Perfect for a family night takeaway!"
• "Really good burgers, they are made as every burger should be, the meat is fresh, vegetables too, big dips."
• "Food was tasty and fresh."
• "The fish was really nice, by the way."

Cons:

• "Cheap but not very good quality food."
• "Most of the food items are frozen and processed."
• "The wings are also nasty and hard like 3 days old."
• "Pizza base- undercooked."
• "Absolutely no chicken in the chicken pizza."
• "Chips Rock solid, Chicken not cooked inside, inside cold."
• "All the grilled chicken I bought had been undercooked and had blood."

Delivery & Timeliness

Pros:

• "They open few more similar shops around bham but this one is 1st and no.1 - open till 5 am prices is cheapest than others, quality 4/5, fast service."
• "Delivery is always on time."
• "Manager gave us a call back and said they have just sent out fresh food for us now."