Address: 882 Kingsbury Rd, Tyburn, Birmingham B24 9PY, United Kingdom
Phone: +441213730503
Rating: 3.6
based on 146 reviews.
Service Speed
Pros:
"This KFC was incredibly fast, my friend ordered a mixed meal with add ons and he got everything in under a minute."
"Food came very quickly delivered. Still lovely and hot and freshly cooked."
"The drive through is always very fast but it's nice to go inside and relax in there."
"But staff were so efficient and quick I was seen and sent on my way very swiftly."
Cons:
"Rubbish service. Was asked to park up for my order and had to wait 20 minutes."
"Slowest KFC I've ever been to. We had to pull out of the drive thru after waiting for so long."
"Took about 5 minutes for someone to attend the order placing mic as the queue built up."
"Waited over 30minutes in the drive through."
"Poor service only one person in front of me and waited 15 mins before I walked out."
Cleanliness
Pros:
"This KFC is always clean and tidy."
"The toilets which is something I don’t normally use was absolutely immaculate thanks to a staff member called GEZ."
"Staff where polite and the place was clean."
"The KFC on the Tyburn Road is one of the cleanest and most fastest serving places I have been to so far."
"Lovely food nice and clean for a change."
Cons:
"Food OK, but as usual with KFC outlets the eating area was a pigsty."
"Pure filth, dirty, dirty, dirty place."
"Always need cleaning the seated areas regardless of which Kfc you go to."
"UK's KFC is the worst KFC restaurants I have ever attended and the chicken quality is the worst in the whole Europe. Tables greasy and dirty everywhere I go."
Order Accuracy
Pros:
"Also specified certain pieces of chicken and they followed my instructions."
"Surprisingly every side item was present and correct."
Cons:
"Absolutely terrible service. Ordered food from them twice now and both times they sent the wrong order with things missing."
"Worst KFC if they don't forget what you order by putting wrong items in your bag or run out you are left with very unpolite staff."
"My order was given to another person along with his order."
"This is the second time they have missed the hot wings from my order although all paid for."
"Every time I use the drive thru something in the order is wrong or missing."
"Very disappointed. None of the side orders I paid for arrived with my contactless delivery."
"I came in and ordered a boneless box and a mini filet burger. When I got home to my surprise no burger."