Immotec Auto Locksmith Reviews Summary

Response Time and Availability

Pros:

• "Tom dealt with my issue within 24hrs."
• "Immotec arrived within a couple of hours of the initial call."
• "Locked my keys in my car AA couldn’t get into it but thank god for Tom 5 minutes in and out."
• "Tom came out in a timely manner and was able to access my car."
• "He answered the phone straight away and offered to come within the hour."
• "From the call to his arrival was only 20min."
• "Called Immotec Auto and he came within 20 mins."
• "Tom was here early the next morning and had me a new key sorted within 30 minutes."

Cons:

• "Didn't use in the end as keys were found but he answered the phone straight away and offered to come within the hour which no other company could do."
• "Had to meet this person at his rented unit on Sutton fields. He would not come to our home on greenwood avenue because a bunch of young lads once chucked a drink at him."

Price and Value

Pros:

• "Tom dealt with my failed electronic steering lock... almost half the price of the independent!"
• "Accepts BLUE LIGHT CARD so saved even more money."
• "For half the price the main dealer quoted."
• "Great service and fantastic price."
• "AUDI UK told me I would have to pay them £400 for a new key and coding... Tom and Lucy managed to pair a new key, retaining the old one too, a fraction of rude AUDI HULL's quote."
• "Called up as I lost the only key for my car and the guy came out the same day and got me a key done. Pricing was lower than I expected too."
• "Very happy with the service, called the night before and he was here early the next morning and had me a new key sorted within 30 minutes."
• "Brilliant service can not fault! Much cheaper than elsewhere was quoted over double at other company’s."

Cons:

• "I called here to ask about the price of the key, the gentleman was not nice. He sent me a message that the price for the key is £1000 whereas the same key costs £240 at Asda. I do not recommend this site."

Professionalism and Expertise

Pros:

• "Professional and diagnosed the problem quick. Found out the ignition barrel was shot and needed to be replaced, which he did."
• "Tom has excellent communication skills and made me two new keys for my Subaru."
• "Not only was he a great, friendly and knowledgeable bloke, he was FAST."
• "Very professional, helpful and friendly. Tom opened my car quickly."
• "Excellent service and very professional. Tom has excellent communication skills."
• "Very professional and thorough work carried out by Tom. Excellent communication throughout and highly knowledgeable."
• "He was willing to travel further than his usual area, and fitted me in 24 hours later!"
• "Very professional service and at very competitive rate. Best I manage to find."

Cons:

• "Had to meet this person at his rented unit... Don't expect a home visit if you're living in this area."
• "This gentleman works to a high professional standard... I highly recommend him ... well worth the money I paid especially on a Sunday night in bad weather..."