Quayside Fish & Chips Reviews Summary

Food Quality

Pros:

• "the food was excellent, the batter was perfect and the fish and chips fresh."
• "Fantastic cod and chips. Cooked to order for us at 4pm. The cod was big and the batter beautiful."
• "Right from the source, nice place to order fresh fish 'n chips, got a good portion and also and of course it was very fresh."
• "Best fish and chips I have had in years. Fish was beautifully cooked with crispy batter and delicious fish."
• "Absolutely stunning chips! I really can't stress how good these chips are."
• "Big portions of white succulent tasty fish in crispy batter."
• "First time visiting here from Bonnie Scotland. fish was superb nice crispy batter, melt in the mouth cod, good traditional chips were amazing."
• "The fish and chips were nice but for how we were treated there they weren't worth it."

Cons:

• "not only were the prices extortionate the portions small, the fish was half fish, half batter which is not what I paid for."
• "the fish was thin & greasy, mushy peas undercooked, curry sauce was watery & chips warm to tepid."
• "Fish bites were swimming in grease and myself & my partner were both unwell all night."
• "Fish was tiny and overcooked, chips were cold and for 2 portions was £16."
• "The fish was undercooked. The batter like bread dipped in milk. Chips were hard and few."
• "Awful fish x 2 which I bought today I had to bin them both, it was like it had been sitting under the heat lamp all day."
• "Ordered 4 large cod and chips which looked like one fillet had been cut in half and served as two and we had about 15 chips each."
• "Was served with cod and peas with a mouldy slice of lemon on it."

Service and Staff Attitude

Pros:

• "Staff very friendly too and anyone who thinks £9.20 for a piece of cod is expensive needs to see what fishermen do for a living."
• "Dropped in soaking wet with 2 very wet children, scooters and a buggy. Were made very welcome, shown and helped to store buggy out of the way."
• "Visited here last weekend. The fish and chips we had were very fresh and very tasty. Was very impressed that a member of staff challenged a customer not wearing a mask."
• "First time in the refurbished restaurant and we were not disappointed! Lovely smiling waitress took our order."

Cons:

• "A really disappointing experience from a place that was the best in Amble and let's be honest it isn't cheap."
• "Strangest set up ever!! Don’t go if you have kids… unless you like to torture them."
• "The cafe is not accessible at all for wheelchair users. Less able/older people struggle to get up the high step."
• "Absolutely disgusting staff where rude when taking our order and when we went to sit outside and unbox our food we’d been overcharged."
• "Very poor, staff politeness was mediocre, after waiting 30mins for our food we realised other people that ordered after us were getting their food before us."
• "I can't really complain about the food but their customer service is absolutely appalling!! The women behind the counter were rude."
• "Went in for our tea lastnight to get a take out. We were greeted in a very rude, abrupt and nasty manner from one lady in particular."
• "Elderly staff are truly vulgar, unwilling to comply with covid rules and incredibly insensitive."

Price and Value

Pros:

• "And anyone who thinks £9.20 for a piece of cod is expensive needs to see what fishermen do for a living. Worth every penny"
• "Quayside Fish and Chips thank you, every penny well spent!"
• "Great value for money."
• "Yummy fish and chips. Take out (sat outside on the benches) It was busy, but got served pretty quick. Paid just over 10 quid for a large fish & chips. Well worth it."

Cons:

• "The price was a little high for the position size but all round a pleasurable experience."
• "but after today will never be back, not only were the prices extortionate the portions small."
• "We thought £21.60 very expensive for 2 fish and one lot of chips as while the fish were freshly cooked the chips were cold and hard."
• "No pineapple rings available, moldy cheese on chips (£6 per portion of cheesy chips)."
• "Overpriced. It's £9 just for the fish, then you're charged about £3 for a scoop of chips at the takeaway."
• "£14 for a small fish and a few chips. £9 for kids portion."
• "Cost just under £40! Food was average, fish fell apart when trying to pick it up with fork, portions small and prices way too high."
• "£37 something for one small plain chips, one sausage and chips which we didn’t order and two fish bites and chips, a couple of sauces but so expensive for tiny portions!"