Address: 10 Pilgrim St, Newcastle upon Tyne, NE1 6QG, United Kingdom
Rating: 4.8
based on 238 reviews.
Cinema Experience
Pros:
"Always a treat to visit."
"So much character and atmosphere."
"Comfy seats, sound levels that don't make your ears bleed."
"The best cinema in the whole North East."
"A wonderful place that shows films of quality and importance."
"Specialising in films not really found in the multiplexes you often find movies that are well worth seeing."
"Amazing cinema with independent films galore and lots of great training courses to create the next generation of filmmakers and screenwriters."
Cons:
"The seats are low for someone with longer legs."
"Only downside is you get numbered tickets (at least in their 'Roxy'), which is a tad annoying as you then can't choose your own seats."
"Very cramped with nowhere to wait around for the screens to open apart from the bar where there was no tables free and nowhere out of the way to stand."
"Went to see Ali and Ava, Firstly price for senior citizens was much more expensive than other cinemas."
"There did seem to be many staff stood around chatting and not doing a lot."
"This cinema is so disappointing... not one single foreign film is programmed!"
"The only slight negative was having only one beer on tap at £6.50 per pint which is definitely on the expensive side for a run of the mill brand."
Staff and Service
Pros:
"For disabled people coming with a group it is worth noting that not all screens are level access but the attitude of staff is far and away more helpful and access oriented than bigger venues."
"Always a relaxed atmosphere with friendly staff in the cinema, cafes & bar."
"It had a great atmosphere, convenient surrounding area and polite, supportive staff."
"Served drinks quickly and effectively by friendly, committed people."
"Staff very cheerful and helpful."
"One of my favourite cinemas in the country, the staff are always incredibly friendly and helpful whenever needed."
"The staff were friendly and helpful. Really hope that this place can stay doing good business for many years to come!"
Cons:
"There did seem to be many staff stood around chatting and not doing a lot."
"Not too impressed with the cafe upstairs with frozen fish and hard chips."
"Usual Tyneside Cinema experience. Always made to feel they are doing me a favour by taking my money."
"The staff seemed not to care much."
"Cafe 'service' was indifferent, with staff posing for photos at one time."
"Good food but the service is very hit and miss ie some days the staff see to you straight away other days on can wait and get no service and you have to get them to come out from the bar and take your order."
"Went in cafe/bar wed lunch time 4 staff to be seen ordered 2 sandwiches plus 2 cups tea 20 minutes later no sandwich not even the tea was brought over we just got up and left."
Facilities and Accessibility
Pros:
"Has a good bar and cafe and a coffeehouse that also serves cocktails."
"Great selection of art house films over 4 screens."
"There's also special ticket deals for OAPs and people on low incomes/Universal Credit."
"It is part of the cities folk history and houses a small museum displaying original cameras, editing equipment and newsreels."
"Ideally situated in the city centre."
"There are three screens, plus The Gallery with only three rows, for an intimate viewing experience!"
"Shows a mix of films that range from brand new hits to old classics."
Cons:
"Some rooms are tiny which I felt is best suited for showings such as Boy Erased."
"Very cramped with nowhere to wait around for the screens to open apart from the bar where there was no tables free and nowhere out of the way to stand."
"Too comfortable to be event cinema. Web site not very navigable."
"The cinema can be difficult to find if you haven't been before."
"Despite the stairs that snake up to the top."
"Only downside was sound quality which is not up to scratch compared to a traditional cinema complex."
"There are bathrooms for men on the second floor which is quite far away and it’s disappointing there aren’t more nearer the downstairs or on first floor."
Value and Pricing
Pros:
"Great Cinema, we were in the Roxy to see The Big Boss, the first of Bruce Lee's remastered films to be shown in 4K on the big screen. Comfortable seating and reasonable prices, for both entry and snacks."
"Reasonable price for snacks and drinks."
"You can use meerkat movies here too but have to do it in person and they have good rates for students and consessions."
"It also has a good bar with an excellent selection of real ales and lagers."
"Shows big hits and smaller indie/art films that Odeon, Cineworld and Vue don't."
"Every screen is different, snacks are beautiful and price is cheaper than big chains."
"Very good prices and a wonderful atmosphere."
Cons:
"Went to see Ali and Ava, Firstly price for senior citizens was much more expensive than other cinemas."
"The only slight negative was having only one beer on tap at £6.50 per pint which is definitely on the expensive side for a run of the mill brand."
"Lovely little cinema with very comfy seating. But very disappointed that they are now putting a few sweets in a tub and charging £3 for them."
"Very highly recommended, and your ticket will help to support this excellent institution, which unfortunately is always short of cash."
"I would of gave 5 stars if it weren't for the price of the drinks & snacks although all cinemas are expensive."
"Standard ticket prices tend to be slightly pricier than at Cineworld, Vue, and Odeon, however I always view it as an investment in a wonderful cultural venue."
"Overpriced coffee - they didn't even have cinnamon or cocoa powder to dust the froth on the coffee."