ODEON Exeter Reviews Summary

Category: Movie theater Exeter

Address: Sidwell St, Exeter, EX4 6PL, United Kingdom

Phone: +443330144501

Rating: 4.0
based on 141 reviews.

Ticket Pricing

Pros:

  • "The tickets are cheap for students."
  • "£5 a film when you sign up online for membership (free) to watch latest movies is a bargain."
  • "Tickets were cheaper than other odeons I have visited."
  • "Clean, friendly staff, 4 pound Seats on a Monday."
  • "This is a great movie theatre and has decently cheap seats."

Cons:

  • "Expensive food (as everywhere) and tickets aren't cheap."
  • "Why can't the odeon be open and honest, shame they have to get business by keeping tickets prices secret until you get to the till and are told they are more expensive."
  • "This cinema has London prices, but isn't worth the price tag."

Seating Comfort

Pros:

  • "Comfy seats but the screen could be blocked from some angles."
  • "Comfortable seating, excellent view of the screens."
  • "The premier seats are cheaper than the standard seats at other cinemas nearby and in my opinion are more comfortable."
  • "I always book the premium seating for the extra leg room and width as I'm slightly large 6ft."
  • "Lovely Premier seats, great leg room for anyone who is tall or needs to keep moving their legs around."

Cons:

  • "Premium seats are uncomfortable."
  • "If you slouch in the premier seats the head rest of the premiere seats in front block part of the screen even though I am 6ft 1 however premier seats are very comfortable."
  • "The ODEON need to update their seats with something more comfortable."
  • "The exception of screen 1 which a lot of the time is quite chilly and the seats are so uncomfortable in there, especially compared to the other screens."
  • "Paid £25 for 2 'Premier' seats in screen 1. They were unadjustable and uncomfortable."
  • "The seats are even reclining and the arm rests are padded, unlike the ones at the ODEON, which are flat, hard moulded plastic armrests."
  • "The seats are outdated Vs competitors and you get distracted while watching the film due to the noise in the next screen."

Staff and Service

Pros:

  • "Friendly team, lovely old building."
  • "I enjoy the extra effort staff go to make odeon welcoming and how clean it is inside."
  • "The staff are super friendly and usually up to date with all the movies."
  • "The kind, friendly, professional, staff make this venue. It’s an accessible, welcoming place for the Neurodiverse."
  • "Cinema easy to find... Clean and tidy with cheerful chatty staff members."
  • "Booked tickets in advance online. Collected from very helpful and polite staff at the till."
  • "A very welcoming member of staff waiting to greet us."

Cons:

  • "Poorly staffed. Not very nice popcorn."
  • "The staff seem to run a club for their friends and themselves more than anything."
  • "But the worst bit was the staff. Absolutely no way to act to paying customers grunting and looked very unhappy."
  • "After watching thor at 830 on the 15th of July walking out I heard a small tanned member of staff making inappropriate comments about my 13 yr old daughter."
  • "The Odeon does have good prices however the manager of the place is terribly rude and likes to use his power against people."

Cinema Experience

Pros:

  • "Good cinema and very clean inside."
  • "Viewing a sold-out show in Screen 1 is always a good experience, especially comedies, good atmosphere in this gigantic theatre."
  • "Has a really nice old cinema vibe to it."
  • "The service is fantastic and screens always clean."
  • "Good screens, fantastic audio."

Cons:

  • "Went to watch the new Hunger Games film and the picture cut out towards the end for about 15 minutes leaving us with just sound."
  • "Also, for me, the screen was a little on the dull side and whilst the sound was generally plenty loud enough and the surround sound was decent, at times it was difficult to here the dialogue."
  • "The quality of picture wasn't great the sound wasn't amazing although adequate and there was an annoying light at the back causing a shadow in front of us and the screen to dim."
  • "The screen is so badly done. The contrast is shocking and when watching dark scenes we couldn’t see any character."
  • "Didn't feel cinematic at all, the main problem being that the sound setup was terrible."
  • "Very disappointed with the quality in screen 1, picture was very dark and seemed to have a motion blur effect on that made the entire film feel low quality."
  • "The quality of the film was poor visually. Not digitally enhanced."

Accessibility and Cleanliness

Pros:

  • "There is a bell to ring for wheelchair users at the front steps but I am not and am seemingly able-bodied."
  • "Very clean toilets and an ample number."
  • "As a wheelchair user I think it's only fair to mention that access is via a steep but passable side entrance, simply press the button outside the front of the cinema and a member of staff will greet you."
  • "So clean and smells fresh."

Cons:

  • "Some of the screens can be very cold, small and with very old restrooms that certainly need a revamp."
  • "Not at all accessible to those with disabilities, toilets are beyond carbon dating."
  • "Quite outdated and ugly. Step daughter walked into the toilets and said 'Wow these toilets look like a prison! There are bars!'"
  • "Everything could do with a good clean and bits are starting to look a little worn and tired."

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