Address: Clifford Rd, Stanley, DH9 0XG, United Kingdom
Phone: +441207288790
Rating: 4.0
based on 173 reviews.
Customer Service
Pros:
"BIG thank you too the 2 lads who helped get the TV into the back of our car, you guys were just perfect."
"The staff work really hard but are still very helpful and eager to help."
"Purchased an electric cooker, staff transported it to check out then took to and loaded it into the back of car.first class service."
"Wonderfully friendly staff, were friendly and approachable."
"The staff this morning were really nice and helpful and went out of their way to find what we needed even though it was part of a new delivery."
"The staff were superb, especially the guy who does the bikes and the young guy with the dyed hair on customer service."
"Purchased 2 couches from here, when they were delivered only one set of feet were there so I called the store and spoke to a really helpful girl."
Cons:
"Can get some good deals BUT... no proper queue at the service desk meant long waiting time as staff weren't serving customers in order & too busy chatting."
"We were then abruptly interrupted by a member of staff behind the counter telling us in a sharp authoritative manner to move away and join the queue!"
"The woman on the till was more interested in talking to the security guy than to talk to me. Very unprofessional."
"No help from very rude shop assistant."
"Michelle who works here has the foulest, most unprofessional attitude I have witnessed."
"Never shopped here before. Waiting to be served at the counter, one assistant was running around getting jewelry for a man. The other assistant completely ignored me."
"Managers here make up the rules as they go along."
Parking and Accessibility
Pros:
"Now that ParkingEye have taken over the car park it has gone from park as long as you need(for free) to 1½ hours limit and exorbitant charges if you go over!"
"The shop is fairly big and is never really busy, busy you can't move. There is parking outside with disabled parking available."
"Plenty of room to manoeuvre around with push/wheel chair."
Cons:
"Went shopping as usual to clearance and home bargains only to find I was 10 mins over parking that they say allowed so got stung for a parking fine."
"No issue with the shop, however a £60 parking fine for spending just over 90 minutes looking at American style fridge freezers with the intention to buy the next day is really taking the biscuit."
"Upon arrival must have took us 30-45mins to get parked, was chaos with cars just stopping in the middle of roads awaiting for a car to pull out for them to take the space."
"I asked too speak too the manager, she came out and said i had too join the que in the rain with a newborn."
Product Quality and Selection
Pros:
"Great staff and amazing bargains."
"I love shopping here you can find almost everything Argos sell at a much cheaper cost."
"Always a lot of discounted ranges available, just depends on what you're after and if you think it's a bargain!"
"Electronic appliances, bikes, furniture, bedding, curtains, tools, sports equipment and more. Well worth a visit."
"Got a refurbished one for a great price as there was a 20% extra off this weekend."
"Some proper bargains here if it's stuff you need."
"Great prices on new and refurbished products."
Cons:
"Bought a cooker had to get them out to fix hob... had to replace element twice."
"some clearance stock not discounted as much as it should be especially when you can get some of their stock elsewhere cheaper."
"My neighbour bought 55 inch tv from there few months ago to keep for Xmas, my partner and friend popped over yesterday to help h open the box and set it up and the TV is smashed to bits the screen damaged so badly."
"This store sells other peoples rubbish which is returned because of problems, it is reconditioned and it is second hand goods at a high price."
"Bought television there, had to return 5 times."
"No longer 'bargains' as prices are very much the same as what you would pay normally. Even the damaged and battered items show a very small discount."
"Damaged goods, severe cosmetic damage on most household appliances."