The Selkirk Arms Hotel & Restaurant Reviews Summary

Food Quality

Pros:

• "The Selkirk Arms has been renowned for its food for the last decade."
• "Food and drink are always of a high standard."
• "Everything was cooked to perfection and the combinations of flavours were divine."
• "Enjoyed two evening meals here where the staff were friendly and helpful."
• "One of the nicest meals I've had for a while."
• "Venison loin cooked to perfection with delicious accompaniments."
• "The food was out of this world."

Cons:

• "Unfortunately the latter visit was totally ruined by a very rude jobsworth waitress."
• "Only had a main course, portion size was adequate but not fulfilling."
• "Lost a star due to breakfast - not cooked fresh and could have been much better."
• "The exception was the butcher's steak pie. It was nicely presented but was pretty similar to one purchased from a supermarket."
• "Main courses were very nice but the sticky toffee pudding was the worst I've tasted and had no toffee sauce."
• "The steak main was tough and chewy."
• "The mussels starter was basically a handful of mussels in a salty white water."

Service

Pros:

• "Personal waiter/waitress service was 100%."
• "Staff were friendly, polite and helpful and went over and above."
• "The serving team are a credit to Chris, friendly, attentive and knowledgeable about the menu."
• "We found the staff to be fantastic. Extremely helpful, polite, respectful and welcoming."
• "The most Friendly staff offering the best service."
• "Every member of staff courteous, helpful and friendly."
• "The service was outstanding with every member of staff went out of their way to ensure a good evening was had by all who attended."

Cons:

• "It was clear that service was slow."
• "During the meal while sitting with empty glasses weren’t asked if we’d like another drink."
• "It is a shame to give a bad review given the food was beyond excellent, but the service was really bad even to the point the restaurant lost out on sales."
• "We were then made to feel even more unwelcome when a gentleman, who appeared to be the owner, entered the dining room and took the time to go around every table welcoming everybody and checking everything was ok, only to get to our table to completely ignore us without even an acknowledgement of our presence."
• "Got dirty looks from the staff."
• "We were greeted by a slightly stressed member of staff, but after that the service was very good and friendly."

Ambience and Location

Pros:

• "Great location with many places of interest."
• "The garden made it that wee bit more special as it's very nicely laid out and clearly very well maintained."
• "This is a relaxing hotel with a pleasant garden."
• "The town is, after all, in the back of beyond, which is much of its charm."
• "A pleasantly decorated bar and restaurant with local artists work on display."
• "Stunning setting, decor, attention to detail."
• "Historic hotel where Robert Burns first gave his famous Selkirk grace."

Cons:

• "Rooms may present difficulty for those with mobility issues. Steep stairs with narrow treads, high bathtubs to shower in, limited close parking."
• "Only let down are the toilets."
• "When we arrived at our room we discovered the lounge area hadn’t been cleaned at all with dirty glasses and several empty beer cans from the previous guests left behind."
• "Overall £150 for a room that hadn’t been cleaned, one bowl of porridge and plenty of apologies. Not good value at all."
• "Only 4 star because of noise caused by echoes bouncing off wooden floor in function suite."
• "Sunday was not the best day to visit locally as most places were shut."
• "Planned to eat dinner here, but no dogs in any public rooms whilst eating."

Value

Pros:

• "The restaurant is value-for-money."
• "Food absolutely delicious."
• "The food was very good, the cheese pie starter was lovely and the steak cooked to perfection."
• "Incredible cookery and such value."
• "Great quality and extremely well priced."
• "The food was fantastic and beautifully presented and was reasonably priced."
• "Amazing food at a great price."

Cons:

• "For the cost of the food it is not a good comparison £12 for a house desert not even an inch² is a bit of an affront."
• "Good pub grub, but pricey. Unnecessary containers for chips and peas (mini baskets and pans) and some food served on boards (I prefer plates)."
• "Great place, although pricey."