Bridge Hotel Reviews Summary

Category: Hotel Cockermouth

Address: Lake District National Park, The English, Buttermere, Cockermouth CA13 9UZ, United Kingdom

Phone: +441768770252

Rating: 4.5
based on 129 reviews.

Food Quality

Pros:

  • "The Bridge Inn pub served GREAT food that was more than enough to satisfy our big appetites with a range of real ale that kept our beer bellies satisfied."
  • "The food was great."
  • "Delicious fresh food. We had lasagne, sausages and lamb hot pot... Simple and so tasty, fresh."
  • "Had steak and ale pie, and my word was it not only good, but you got an enormous piece of pie, filled with large pieces of steak."
  • "The food was so good! Best Sunday dinner I’ve had in a very long time!"
  • "The fish and chips which are fantastic, the portion is generous with light non greasy batter and gorgeous chips."
  • "The food was home-cooked, plentiful and delicious."

Cons:

  • "Gluten on the food they served caused my mother in law to be sick all day."
  • "If you have a gluten allergy don't bother eating here."
  • "The steak was meant to be a medium but was more well done."
  • "Vegitarian burger very poor."
  • "The food sucked to be frank. Had a roast pork Sunday lunch. Very dry, not enough gravy."
  • "However, our steak and ale pies, although huge were lukewarm in most parts, dare I say it cool."
  • "Pork was under cooked & fatty. Veg didn't seem very fresh."

Staff and Service

Pros:

  • "The staff were excellent, better than I would have thought."
  • "The staff were SO friendly and we fell in love with this part of the Lakes."
  • "The staff are all great and the hotel is a lovely place to stay for a relaxing few days away."
  • "The staff were nothing but professional and courteous."
  • "The staff is extremely friendly and professional."
  • "The 2 girls working were so on point with everything the minute we walked in! Incredible service."
  • "The staff Absolutely made it, so friendly, helpful & thoughtful, nothing was too much trouble."

Cons:

  • "Ordered at the table then they didn't even bring it, tried to use the stupid block and had it on 'green' for about 20 minutes, ignored completely so I had to go and ask for my drink."
  • "They said that they're only serving residents at the moment because they were understaffed."
  • "They bought out a pint of coke and a glass of whiskey but billed me for shot of whiskey £3, a dash of coke 60p (never received) and a pint of coke £3 (never asked for)."
  • "I emailed the pub the same day and had no response, after a week I called them which they advised they hadn't even checked the email."
  • "The whole time we felt our group was an inconvenience to the staff, and when they told us it was closing they pretty much ejected us whilst we still had drinks to drink."
  • "Most unfriendly bar staff I have ever seen."
  • "The chap who served us initially (dark hair and glasses) was sarcastic, blunt and dam right rude."

Ambience and Atmosphere

Pros:

  • "Recently refurbished with a friendly atmosphere."
  • "The room was comfortable, the food and drink delicious, the ambience relaxing."
  • "It's cosy inside and the bathrooms are lovely (but dark)."
  • "The location for this beautiful building is outstanding, especially with the stream running past it."
  • "Really great weekend stay."
  • "Beautiful aesthetics, warm and cozy feel."
  • "Inside the atmosphere was warm, cozy, and felt like home."

Cons:

  • "The traffic light wooden block system is tacky and useless."
  • "They still have strict Covid rules in place which appeared outdated and over cautious."
  • "A bit lacking in visual appeal as you arrive (exterior needs an update)."
  • "Covid is over so no need for a system like this and if its nothing to do with covid then it makes even less sense."
  • "Unfortunately this pub has a bad vibe."
  • "A ridiculous, unworkable table order system with pointless wooden blocks."
  • "This place is great if you want to wait half an hour to be served (wasn't remotely busy) and then wait another half an hour to get the wrong order brought out to you (more than once)."

Value for Money

Pros:

  • "The price was great for the portion size too!"
  • "The prices are also very reasonable."
  • "The prices were good too!"
  • "Now the bit we all wanna know the cost! 😬 tbh with the quality setting and service it is extremely fair if not below average for the quality."
  • "Cost circa £14, would have paid £20 for what we got."

Cons:

  • "A pint of beer, a pint of orange juice and lemonade, 2 J20s and 4 packets of crisps came to almost £20!"
  • "The menu was limited and quite pricey for lunch."
  • "Food was good if a little pricey but standard lakes prices I guess."

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