Morrisons Reviews Summary

Store Layout and Accessibility

Pros:

• "Nicely laid out store with a good range of quality goods."
• "Wheel chair accessible location."
• "Clean, only problem with Blaydon store there's not enough staff on shop floor if your needing to ask questions."
• "Not the largest size of Morrisons but has a good range, lots of parking (good Disabled bays) and fair prices."
• "Brand new Morrison's store with loads of parking and plenty of fresh food on the market Street."
• "A typical large Morrison's supermarket with a petrol station attached. Easily accessible, large free car park good opening hours."
• "Huge Morrisons with a variety of fresh food and produce."

Cons:

• "I used to like Morrisons when they first opened, but they have gone downhill in a lot of areas, the entrance to the shop is so cluttered with plants that are almost dead."
• "Completely empty shelves with fresh fruit and vegetables."
• "The store is looking tired, there's not enough staff and what staff are there look exhausted."
• "The beer aisle was actually dangerous with a lot of stock strewn around blocking the aisle and not everything has prices."
• "They have a bad habit here of piling the baskets up waaaaay to high."
• "Why were a lot of the shelves in nearly all of the aisles empty on a Saturday afternoon."
• "Where are the staff. So many of the shelves were so low on products."

Product Quality and Selection

Pros:

• "I especially love their salad bar which has always been well stocked and of a high quality."
• "The cafe is brilliant the food, though sometimes unavailable, is always nice and the price is very easy on the pocket."
• "Well stocked supermarket. Good wine selection. Fresh bakery and green grocery products."
• "Prices are generally excellent & able to compete with a lot of low price outlets in the shopping centre."
• "They have speciality breads that are really tasty; currently, they have their in-store baked Panatone!"
• "Morrisons also stock a wonderful Greek red wine... it puts other reds to shame and it's around six pounds a bottle."
• "Love Morrison's, always shop there, excellent range of products."

Cons:

• "Most stuff alright but like someone else has pointed out prices a bit on the high side."
• "Very expensive comparing to Asda with some items £1.10 more expensive."
• "We went into the restaurant area to have a bite to eat... I ordered roast chicken with salad and the salad was wilted, the lettuce was brown."
• "Rarely have any tomato sauce available."
• "Rarely have any chips ready at lunch time for meal deals."
• "My roast beef too was barley warm."
• "Chips - barely lukewarm, Gravy barely lukewarm, garden peas that looked and tasted way beyond ripe, drier than a cream cracker and under cooked."

Customer Service

Pros:

• "Very pleasant check out staff."
• "The staff was pleasant and check out was quick."
• "Staff are very helpful."
• "Staff are friendly and helpful."
• "Staff are incredibly helpful."
• "Brilliant service by Debra and Vicky in the florist section."
• "Always a great place to shop, staff are always polite, always helpful and have done an amazing job all the way through these terrible times."