Morrisons Reviews Summary

Value for Money

Pros:

• "Good value for money also. Recommended!"
• "Great prices especially the main meals."
• "Got all the stuff on the list at good prices."
• "Instead we went to Aldi across the road and they were very good on price and super fast at the checkout."

Cons:

• "Only problem is Morrison's like other supermarket chains have put up the Price's on food you buy every week some stuff by 25% not happy at all."
• "Meat is good, but the prices are even more expensive than Sainsbury's."
• "Just something I don't like about morrisons. It's just so expensive."

Customer Service

Pros:

• "Plenty of checkouts open with cashiers which was great."
• "The shop was nice and easy in and out in know time staff very helpful."
• "What to say... Its a morrisons! Easy to find and access all the stock you would expect and friendly, helpful staff."
• "Chap on meat counter really nice, called for someone to serve us on the deli counter."
• "Hi all Morrisons staff at Carlisle store, thank you so much for the excellent service that you are providing at a very difficult and dangerous time for you all, it is so much appreciated."
• "Can always rely on Morrison's to find what I'm looking for, staff very happy to help, always show you where the item is that your looking for, and alway with a smile even at the busiest time of the year!"
• "Staff very friendly and helpful and go the extra mile to accommodate you."

Cons:

• "On the shop floor there was no attempt at policing any of the COVID safety measures."
• "We were shamed and made to feel like some sort of criminal for redeeming a free school meal shopping voucher in store."
• "Most of the times I have been here there is no one at the fish counter!"
• "Really poor service when it comes to getting your hot food."
• "Disgusting to be open on religious bank holidays especially when staff have to work until 10pm do management, head office, and the public realise Morrison's staff also have families at home and many with children."
• "security guard makes you feel stalked even tho I have been going there 28 yrs now and he would talk down to people and shout."
• "Wouldn't recommend coming here due to poor attitude of staff."

Store Layout and Accessibility

Pros:

• "The toilets are cleaned regularly and easy to access."
• "Loads of parking in the car park. Store is large with a great choice of products in every department."
• "It has a large and free car park."
• "Well laid out with signage above the aisles."
• "The place is wheelchair friendly, wide aisles, easy to reach produce."
• "It's on the main road into Carlisle so you cannot miss it. Well laid out, big aisles."
• "This Morrisons is conveniently situated for people living on the North of Carlisle and outlying areas."

Cons:

• "Nowhere to sit as all the tables were full of dirty dishes."
• "I found Morrisons store seemingly a bit random in its layout and thus it took awhile to find what I was looking for."
• "Doesn't seem to have many staff anymore for the prices they charge you'd think they could afford staff."
• "If you go in early morning you are faced with big gaps in the shelves."
• "Half the time shelves not fully stocked."
• "Trying to get in and out of this store now that they only have one door is a pain."
• "Also gaps in the shelves did not seem to be replenished."