Dinsdales Estates Sales, Lettings and Property Management Reviews Summary

Customer Service

Pros:

• "Fantastic!!!!! The team at Dinsdales couldn't be more helpful if they tried."
• "Used Dinsdales my mum's house and they have been excellent and incredibly supportive through every step of the process, an excellent estate agent and amazing customer service."
• "What a fabulous team of ladies in the office. They have looked after me to find and get a property near my family in a fast and friendly manner."
• "Angie was extremely helpful and always happy to take my calls."
• "They always get back to you immediately unlike other companies they care."
• "The services they provide is second to none and all at a reasonable affordable cost."
• "The friendly and professional team at Dinsdales give first-class customer service every time and they always go above and beyond their role."

Cons:

• "I feel that Dinsdales don't sell their properties they wait for people to buy them so if selling with Dinsdales you may have a long wait."
• "Obviously don't want the business. Based a valuation on 3 years ago when the current market is buoyant and all other Estate agents contacted valued property £15-20k more."
• "Since living here an economy 7 heater has fallen off the wall almost hitting my grandson which will have no doubt have killed him, the heaters don't work and even after calling energy companies and switching suppliers and tariffs etc they still don't work, the staff at Dinsdales couldn't care less about these issues."
• "Organised Dindales to come and value our house prior to putting it on the market. The lady duly arrived looked round our house and said she would be in touch tomorrow with a price. A fortnight later we are still waiting for our selling price."
• "Their for sale sign has fallen down three times leaving the property not noticeable to anyone passing and when it's reported to Disdales they take forever to put it back up."
• "We never hear from them unless we contact them."
• "Rude goes without saying I wanted to buy a property for my grandson had the cash and could purchase ASAP my offer was refused although it was the asking price you almost had to beg them to keep you updated."

Professionalism

Pros:

• "They offer a great service, good value for money and they are very professional."
• "I let a house using dinsdales estates Agent and they were very professional and their service is absolutely person-centred with helpful and friendly staff."
• "Excellent, professional and personal service. Dinsdales provided me with peace of mind and support as letting agents for my house for 5 years when I moved out of area."
• "I had a very wonderful experience with Dinsdales Estate their team is top notch, very professional warm and approachable always prompt in responding to enquiries."
• "A very friendly, polite and professional service provided at all times."
• "All the staff are very professional, supportive and give attention to detail within their role within the company."
• "Angie was very personable and professional and put me at ease."

Cons:

• "Just it would be more nice if the mug would be two instead 1 for the new couple who are moving to the new house."
• "When you move out forget about your deposit. They will make sure you will have to forfeit your deposit by telling you that the house is in bad condition even though it's not."
• "To summarise if you're looking at renting from these DON'T!!!!!"
• "When we complained about the attitude of the agent showing us around and asked to speak to the director and air our views guess what nothing not even an apology."

Recommendations

Pros:

• "I will always recommend to my family and friends whenever I have a chance."
• "One of the best decisions I've made, selecting Dinsdales to manage my property to let."
• "Angie recommended a solicitor who was also great to work with helped us at all stages of the sale."
• "I would not hesitate to recommend to anyone looking to rent, buy or sell."
• "They have truly provided a first class service and I would extremely recommend to anyone who was interested in using their services."
• "I would definitely recommend them and would use them again."
• "I would - and have - highly recommend Dinsdales Estates to anyone!"

Cons:

• "Would highly recommend not using Dinsdales."

Local Knowledge & Expertise

Pros:

• "Can't praise Dinsdales highly enough. Their local knowledge is invaluable."
• "Over the years Dinsdales' staff have given me expert advice and support... They have always had my interest at heart and given quality recommendations when other professionals were needed."
• "Sam and her team know the Bradford area very well and have good insight into the local property market."
• "Sam, Angie Yvonne and Nicky have gone the extra mile in ensuring that everything goes smoothly to reduce the stress of renting properties."
• "Property sold in 3 days, attention to detail and professionalism second to none."
• "Very professional with great local knowledge."
• "A terrific firm nothing was too much effort kept me up to date with everything organized All viewings and sold my house in Thornton within 6months even with 3months lock down highly recommend."

Cons:

• "Just want to say it made a real change to have a viewing with an Estate agent who really knew about the property she was selling and the area it was in."