Gelateria 3Bis Borough Market Reviews Summary

Service

Pros:

• "staff were all soooooo nice and lovely.. manager was amazing."
• "Everyone remembers my daughter and take the time to remember that she has an allergy."
• "The staff was friendly and helped to choose the right flavours for me."
• "Good service, you have more choices on the menu now."
• "They were really great, with a good sense of humour."
• "The people who work there are very friendly and helpful."
• "The staff were very friendly and knowledgeable."

Cons:

• "Rude people, don't greet, no one is following the rules."
• "The blonde woman, was so patronising."
• "The staff are pretty rude - customers seem to be an annoyance that have to be dealt with rather than encouraged."
• "The girls from the staff don't use gloves and touch the cones and other products with bare hands which is not very right."
• "The staff serving this afternoon was blatantly rude and what should have been an enjoyment with 7 work colleagues turned out to be a terrible experience."
• "Terrible staff. It looks like they are doing you a favor when they serve you..."
• "The server gave her a cold and threatening look."

Product Quality

Pros:

• "The ice cream was not too sweet and full of flavour, just like I love it."
• "Really good vegan options."
• "Not artificial tasting, watery or sickly sweet like many dairy free ice creams."
• "One of the best authentic Italian Gelato in town."
• "So smooth and authentic, perfection in every lick!"
• "The gelato was very rich, creamy and tasty - good selection of flavours."
• "The consistency of the gelato was superb: very silky and creamy."

Cons:

• "The gelato was very icy and melted faster than any other gelatos."
• "Hazelnut and pistachio have no taste."
• "The gelato was okay but melted too quickly, the one my friend ordered appeared to have been refrozen as it had clearly separated."
• "The vanilla flavour tasted absolutely foul, on top of that the sprinkle coin tasted stale and cheap."
• "We found some flavour were rather watery compared to others I've had."
• "The gelato consistency was lacking."
• "Revolting cannolis. Icing sugar piped into some pastry."

Value

Pros:

• "Offers various take away boxes, which are great value."
• "The best frozen yogurt I have ever had - made from fresh greek yogurt from next door Neal's Yard."
• "The best part is if you get a cone, they put melted nutella into the cone first, so your last bite is filled with chocolatey goodness!"
• "Ordered a gelato cake for my brother's birthday - one word, divine."
• "The taste of the gelato is a large scoop of Straciatella and Pistachio and I paid only £6. Worth every penny!"
• "Very reasonable price too. I'm impressed."
• "Prices are good for London."

Cons:

• "Very expensive."
• "Here Gelateria 3Bis needs to pay more than £4 for it."
• "Ice-cream was too sweet.. service was bad."
• "It’s tiny and costs 1.90 not 50p."
• "It used to be £4 or less for two flavours but now it is £5 which is quite steep."
• "Expensive & mean."
• "I got a decent portion for £3.90(!) My friend got served by somebody else and was given half my amount."

Location & Atmosphere

Pros:

• "Perfect to have a wander along the river whist munching this delicious gelato."
• "Also because Borough Market is a great place for tourists and locals."
• "It is in a great location right in the mix of the market, which is a must see in London."
• "It's in a perfect location, there are limited seating but being in Borough Market its nice to take your ice cream and explore while it's still summer!"
• "The atmosphere is always warm and welcoming."
• "Sitting outside the shop enjoying an ice cream while enjoy the market vibes really feels wonderful."
• "I would recommend this place for the location being near the London Bridge and Borough Market."

Cons:

• "Shame it closes early in winter."
• "The shop is incredibly small and difficult to navigate with a pram and was a nightmare to get in and out of."
• "But being in Borough Market I expect that their rent is really high too."
• "Be prepared to wait in line during busy times. We queued for about 10 minutes on Saturday afternoon."
• "Very strange tactic of asking for tips when you're paying at the till, and the staff seemed miserable."
• "Make sure your child doesn't need to use the loo."
• "They also rudely chased off a homeless man who came in to ask if they could spare a cup of coffee."