Address: 32 Newport Ct, London, WC2H 7PQ, United Kingdom
Phone: +442072877955
Rating: 4.5
based on 357 reviews.
Unique Dessert Flavors
Pros:
"The purple sweet potato ice cream inside a hot bun is just amazing!"
"Ube Bilog is nothing like you would have ever had. It’s a unique dessert with cold ice cream covered with a pancake like layer."
"Really good Filipino dessert selection! The hot ube coco is my favorite!"
"It's got this malty chocolate taste to it that's unique and moreish."
"Their coconut pie is also very good, but I think it goes without saying, you have to love coconut for this."
"I fell in love with this place years ago when they opened in Westfield Shepherd's Bush because it was so convenient to go there."
"The ube ice cream was yum, good on its own. Could taste the taro/yam paste thoroughly."
"The pancake with ice cream in the middle was a little overrated."
Cons:
"Overrated and overpriced… the ube ice cream was too sweet and nothing outstanding."
"The calamansi flavour however was too tart and sour. It tasted more like a frozen slushie than an ice cream."
"I absolutely loved this, i was worried it would be quite heavy but it was surprisingly light!"
"The ube ice cream had a good coconut flavour but was a bit too sweet."
"Tasted like a taro latte, too sweet for me."
"The pancake with ice cream in the middle was alittle over rated. It didn’t taste nice at all."
"Sweet and crispy bun, but the ice-cream didn't have any special flavour like I imagined."
"Ube ice cream is too sweet for my liking and lacking taro flavour."
Ambiance and Location
Pros:
"Easy to find, surprisingly it had a few seats to eat in an available."
"It’s a nice lil dessert cafe with eat in and take away availability."
"Small place, great flavours."
"The place was easy to find."
"Walked in on a busy afternoon weekend. Thankfully it wasn’t crowded as it is not the biggest place."
"The place is always a bit crowded with a limited seating space, be ready to take away your food and stand outside to eat."
"Although, a unique-tasting dessert means you have to try it sometime."
"The outershell bread bun was beautiful but when I bit into the ice cream, my sensitive teeth took a beating."
Cons:
"I fell in love with this place years ago when they opened in Westfield Shepherd's Bush because it was so convenient to go there.. I love this branch too.. the menu is the same, however they do sell out of items by the evening and the seating is too small and uncomfortable."
"Also not a place that's comfy or clean enough for you to eat in, sheds light on why people eat outside the store."
"The place itself was kind of difficult to locate."
"I tried their halo halo shake seeing the reviews. Actually i wanted to drink a thick shake but when they served it was not a drink but more like a sundae."
"It’s a tiny place in a small lane of Chinatown."
"The place was always busy but it didn't take long until I got my order."
"The place is so good, I make it a point to go every-time I’m in the city!"
"The place is really small so it may be hard to get a seat."
Customer Service
Pros:
"Staff are friendly and generally the atmosphere is pleasant."
"Another establishment of ice-cream which was recommended to me. Self service order, wait for your number and pick up. Straight forward."
"Been here many times and I keep forgetting to write a review."
"Nice little ice cream shop with flavors that are really fun to experience."
"My friend and I ordered the bilog with salted cheesecake ice-cream instead of our usual ube flavor. Unfortunately, we didn't enjoy it and politely asked the staff for a replacement."
"There are some small tablets on the side where you place an order and purchase and then wait for your order to be called out at the counter."
"I tried their halo halo shake seeing the reviews."
"It didn’t take long to collect the order and I was in luck too as a table became available (they are limited)."
Cons:
"Overrated and overpriced… Staff can’t seem to operate under pressure when it gets busy. I wouldn’t call it rude but certainly not friendly AT ALL."
"The pancake with ice cream in the middle was alittle over rated. Customer service was also horrible, male staff ignored me and didn’t bother helping me when I just ask for a recommendation since it was my first time."
"I had the Bilog Ube Ice-cream sandwich, it was fresh and hot but Ube (purple yam ice cream) there was nothing much special about it unless you’ve already liked it."
"I had a terrible visit normally the Ube ice cream bilog is nice this time when I visited the bilog was dry and not fresh I had complained to the manger who said it was end of day which is why it wasn’t fresh and can’t do anything about it."
"it was an afternoon weekend when we visited the place. very crowded inside & hot, opted for a takeaway of donuts £12.5 for only 4 donuts, a bit expensive in my opinion."
"We did have to queue for a bit to get it and it just felt like a waste of time because it was nothing special."
"I stopped by for some dessert after dinner in Chinatown, and ended up ordering the Milo Bilog. I loved the Milo ice cream inside the Bilog, but I found the pastry itself wasn’t too flavourful."
"Very busy shop; they can get you in and out very quickly though."
Price and Value
Pros:
"This place was always busy but it didn't take long until I got my order. They have self-order terminals. Very easy to use."
"The place is so good, I make it a point to go every-time I’m in the city! I’ve recommended and taken so many people now!"
"The best ice cream shop in the city. We ordered Halo-Halo, Buko Pie and Ube Brownie."
"It's a great place to eat dessert after eating at the restaurants in Soho. If you're looking for usual Filipino dessert like ube and dirty ice cream, this is the place to be."
"Great concept with a wide selection of sweet treats to choose from."
"The ube ice cream was yum, good on its own. Could taste the taro/yam paste thoroughly."
"I am afraid I would only give 3 out of 5 to this little place tho the staff was really nice."
"This place is super cute and the staff are pretty nice too."
Cons:
"It’s a nice lil dessert cafe with eat in and take away availability. I would say it’s a little expensive for what it is, but saying that… this is London so don’t expect to be cheap to eat out."
"Nice little ice cream shop with flavors that are really fun to experience. Expensive for what it was, but pretty standard for London I suppose."
"I got the Bilog (Milo flavour) which was nice and refreshing, but I would say it is a bit overpriced for the amount you get."
"Overrated and overpriced… the ube ice cream was too sweet and nothing outstanding."
"Bilog with ube ice cream - 4 stars. The ube ice cream had a good coconut flavour but was a bit too sweet."
"Ube hot chocolate - 3.75 stars. Tasted like a taro latte, too sweet for me. Wouldn't get this the next time."
"I absolutely loved this, i was worried it would be quite heavy but it was surprisingly light! The ice cream flavour (ube) was delicious and the bread too, my only complaints is that it did get a bit sickly toward the end and this was £7.50 which is overpriced in my opinion."
"The pancake with ice cream in the middle was alittle over rated. It was expensive and not nice."