Amorino Gelato - London Soho Reviews Summary

Ice Cream Quality

Pros:

• "Absolutely incredible ice cream couldn't have asked for better."
• "Best ice cream ever! the reason i gave three stars is because they over charged me £1."
• "Smooth ice cream, tastes amazing."
• "The most beautiful and delicious ice cream I've ever tasted."
• "Ice cream is amazing!"
• "As I took a bite of their gelato, it tasted indulgent, smooth and creamy; like no other."
• "The texture was incredibly smooth and creamy, with just the right balance of richness."

Cons:

• "I had a couple of the milk based ice creams (fig Mascarpone and amarena) and couldn't get on with the very artificial flavours that I kept on tasting."
• "Some quality and tasty flavours some less true to the flavor."
• "However, the taste of ice-cream is really so so and no texture at all."
• "The chocolate and the grapefruit one were very bitter."
• "The chocolate was way too sweet and the blood orange I didn’t like at all."
• "The flavor was there and it is clear Amorino use vanilla pods for flavoring however the creaminess was missing and instead tasted like watery ice cream with low quality cream."
• "Blueberry cheesecake gelato was a slight disappointment with far too subtle flavours to compete with the chocolate and stracciatella."

Service

Pros:

• "The service is amazing, it’s quick and efficient, you order online and then collect it so the queue is always goes quickly."
• "The two staff members were very friendly and quick to serve."
• "The service is impeccable, they are very friendly and professional."
• "Really friendly fast service too."
• "The staff are kind and helpful."
• "The staff at Amorino Gelato deserve special recognition for their warm and friendly service."
• "Very friendly and attentive staff."

Cons:

• "Worst service ever, very rude women works around 16:00pm very small portions not worth it."
• "Very rude staff. I was so shocked with the service & the way they talk to customers."
• "Today was one of the worst experiences I’ve encountered with staff."
• "The staff are nowhere near as good as they used to be."
• "Last night terrible experience ... we waited an hour to get an ice cream! The tall guy making the ice cream was so slow, he would stop and chat, ten minutes to each customer!"
• "The icecream is very good but the service is UNACCEPTABLE! More than half an hour to have an ice cream is not possible!"
• "The two woman who served me were really something else... the woman who was dealing with my ice cream in the cup was in a completely unacceptable stroppy mood."

Presentation

Pros:

• "Adore the way they create a flower-like ice cream in cone."
• "Just watching it being shaped in front of me into a beautiful flower was an artistic performance."
• "Our cones were transformed into beautiful roses!"
• "Seriously good ice cream and innovative presentation."
• "The ice cream is sold in a very novel and attractive format (shaped like a rose) which is fun if a bit dangerous."
• "It was fun to watch them construct the petals of gelato and it was very tasty, too."
• "The flower shapes they make with their delicious ice creams is truly incredible!"

Cons:

• "I requested the cone not be shaped like a flower as I could tell it was taking them a long time and I was in a bit of a rush."
• "Fab ice-cream but the smaller guy that was not on their till didn't lower how to prepare the ice-cream in a flower shape they are known for and it was much smaller."
• "My last ice cream was literally falling apart before I'd even left the shop."
• "Ice cream was very nice although I found a stone inside the pistachio ice cream the size of a pistachio!!!"
• "I have to be very honest, got the smallest cone and I went for pistachio and coffee; they tasted good, but why you want to serve ice cream in that floral shape?"
• "Was very mistreated there yesterday when the attendant got really mad at me for saying that the flavour he was putting on my flower was not what I asked."
• "I was very disappointed and wasted £10 on something I binned afterwards."