Howard Arms Hotel Reviews Summary

Category: Hotel

Address: 1 Front St, Brampton, CA8 1NG, United Kingdom

Phone: +441697742758

Rating: 4.5
based on 138 reviews.

Food Quality

Pros:

  • "The food was outstanding."
  • "Food first class, real northern grub, real food."
  • "The food was superb and service was good considering how busy they were."
  • "Food delicious and very generous portions."
  • "The food was excellent and served with a smile."
  • "Food was delicious, definitely recommend the steak sandwich."
  • "The food was very good, freshly cooked and without doubt tasty."

Cons:

  • "The food was disappointing. Pizza dry and overcooked with slices of fresh tomatoes on the top to make it look fresh."
  • "The food is good but rather overpriced."
  • "Both my burgers were part raw in the middle and a steak that was supposed to be medium rare was so well done it was grey inside."
  • "I ordered slow roast topside of beef which tasted more like briskett, cauliflower cheese had a very strange taste to it, bit like moldy cheese."
  • "There wasn't any steak to speak of, in the hot steak sandwich and it was very bland."
  • "The food was nothing special. Had a roast but thought it was tasteless. No flavour in the vegetables or gravy."
  • "The chicken dishes weren't available, nor was one of the deserts and for one of the other deserts we had the last portion so one of our guests was disappointed."

Service

Pros:

  • "The staff made you feel so at home, what a lovely welcoming place even played and sang happy birthday to me."
  • "Not only that the service was exceptional with a wonderful smile."
  • "Staff are very attentive a busy place which I would say is down to both staff and quality of food and rooms, location etc."
  • "Helpful and friendly host, and the food was spot on."
  • "1st class service πŸ‘Œ"
  • "Exceptionally friendly and efficient staff. Very attentive."
  • "Service was prompt, friendly and efficient."

Cons:

  • "The whole experience just totally put us off."
  • "The service was slow; we didn't complain but lest you think I'm just an impatient American, our server brought us 3 shots of amaretto on the house."
  • "Had to collect our own drinks from the bar after being told they would bring them over."
  • "No-one came to see how food was and when it was pointed out at the end the waitress simply said she'd pass it on to the chef, nothing more was said."
  • "The waitress that served us had a bit of attitude & her clothes were absolutely filthy."
  • "There's loads of staff but it takes ages to get served."
  • "Staff didn't come and check how the meal was and we had to track them down to pay."

Ambiance and Atmosphere

Pros:

  • "Greeted with smiles and a warm atmosphere."
  • "The atmosphere in the pub is brilliant."
  • "Lovely friendly atmosphere when you walk in."
  • "The layout and enlightened interior is brilliant it now has the feel of a modern but cosy lovely family pub."
  • "The staff are outstanding and the atmosphere is friendly and welcoming."
  • "Very welcoming atmosphere, staff were great, very friendly."
  • "The warm welcome from the staff, good food and open fires made this the perfect place to warm the bones after the bleak weather up on the Roman wall."

Cons:

  • "The whole experience just totally put us off."
  • "As a group we were crammed into a section that meant every time the waitress needed to pass with food I had to tuck right into the table."
  • "There was 3 dogs in at the time, had no idea who owned them. They were allowed to just wander round staring at people while they ate."
  • "Too many dogs just wandering around and I'm not a dog lover."
  • "There's no atmosphere, there's loads of staff but it takes ages to get served."
  • "Virtually all tables are reserved from early afternoon resulting in no seating for the casual drinker in an empty bar."
  • "It is very pet friendly which I wasn't aware of when we went (my son is very scared of dogs)."

Accommodation

Pros:

  • "We stayed in Tiny Tim’s room which was a lovely big room with a lovely king sized bed which was very comfy."
  • "The rooms exceeded expectations, being not only very well appointed, but tastefully furnished and decorated."
  • "Very nice old building nicely done up. My room was nice and had all I required, food was good, service was good but hampered by present restrictions (covid). Well run good team all friendly."
  • "Rooms are spotless and surprisingly spacious."
  • "Had an amazing stay even the room cleaner was really nice and had a laugh with us."
  • "Comfortable and Covid safe."
  • "The Howard Arms also has a function room for any meetings etc. Which I found especially helpful for a zoom meeting."

Cons:

  • "The room (fagin) was just satisfactory, Single bed was not my preferred softness and the room got very cold through the night."
  • "Rooms ok but not worth Β£100."
  • "But let down by the noise from above my room: loud conversation and sound of heavy footsteps running around and objects being dropped or thrown onto the floor."
  • "The manager was actually apologetic about the food beforehand."
  • "Rooms ok but not worth Β£100. Food nice. Breakfast nice, but no sign of anyone asking if we were happy with it at all or if we wanted more toast/coffee."
  • "The locals told us the owner never turned up and service was iffy."
  • "This place needs someone to run it properly who has an interest in the hotel and good with the staff too!"

Value

Pros:

  • "The food is excellent and great value."
  • "So clean and fantastic food I would say the Sirloin has to be The Howard's signature Dish."
  • "Excellent value for Money and I will definitely looking forward to returning in the near future."
  • "Lovely place and lovely food at a fair price."
  • "The food is excellent quality and value for money."
  • "Great Beer, Fantastic Food, Faultless Service and all at a Great Price."
  • "Can't recommend the place enough if there were 10 stars they would get them all."

Cons:

  • "The food is good but rather overpriced."
  • "Quite overpriced for what we had (lamb) with not many vegetables which were cold on arrival."
  • "Rooms ok but not worth Β£100."
  • "Parking can be difficult at times."
  • "There's loads of staff but it takes ages to get served."
  • "Rooms ok but not worth Β£100."
  • "Limited standard pub grub choices plus a couple of ok specials for dinner."

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