The Crooked Inn Reviews Summary

Category: Hotel

Address: Saltash, PL12 4RZ, United Kingdom

Phone: +441752848177

Rating: 4.3
based on 153 reviews.

Atmosphere & Setting

Pros:

  • "Very friendly cosy pub, very dog friendly, comfortable rooms."
  • "a real feel of a Cornish Inn, loved the open fire which filled the room with nostalgic memories that only a real fire can."
  • "The surroundings sum up Cornwall perfectly."
  • "Being greeted by 4 day old ducklings was a sweet little treat."
  • "Ducks, geese,cats dogs all potter around the beautiful courtyard enjoying the peaceful surroundings."
  • "Such a nice location and the lights look so pretty out in the courtyard and the fire places are just perfect especially in the winter months."
  • "The property built around a picture perfect court yard with ducks and geese."

Cons:

  • "Really expensive and rubbish save your money go elsewhere."
  • "The only thing I would mention is that the table was a bit sticky."
  • "Seated in conservatory which in depth of winter is not ideal looking out into a black hole."
  • "Hardly any outdoor lighting so walked through mud."
  • "Disappointing evening meal in OCTOBER ..very little choice + we were seated in the cold + drafty conservatory area."

Service & Staff

Pros:

  • "Made to feel very welcome by staff."
  • "the staff were very friendly even after my mixed grill interrogation"
  • "Extremely friendly staff, very welcoming place."
  • "Staff are really friendly and welcoming and make the stay very enjoyable."
  • "The staff are friendly and could not have provided better service."
  • "All the staff for the pub and hotel were superb."
  • "The staff were able to cater for a party of 12 people and they did a really good job."

Cons:

  • "food wasn't quite up to par, and the service was very slow."
  • "Miserable landlord/bar manager, unsure as never actually introduced himself."
  • "Ordering and Paying is a nightmare, so confusing - opened a Tab on arrival only to find when I settled up it was only for the Food and then had to pay separately for drinks.."
  • "Waitress doesn't take any table orders! So you have to leave the table to reorder a round of drinks or additions to your meal, Coffees etc."
  • "Explained this to staff which was rude."
  • "The manageress in particular could benefit from some customer service training as her attitude frankly stunk!"
  • "No one came to check if our meals were OK."

Food Quality

Pros:

  • "I had the garlic mushrooms to start and followed by the vegan linguine which was lovely."
  • "Had the best linguine tonight from the specials board and they certainly didn't spare the scallops."
  • "The food in the restaurant was delicious."
  • "Food was excellent, salad was fresh, size portions were bigger than average"
  • "Very good food, freshly cooked."
  • "The food was excellent."
  • "Food is always amazing, friendly staff and generous portions."

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