Address: Barbican Leisure Park, Barbican Approach, Plymouth PL4 0LG, United Kingdom
Phone: +441752676820
Rating: 3.8
based on 343 reviews.
Food Quality
Pros:
"Food arrived in good time and was very nice."
"The food was tasty and good value."
"The food was so good and little man's ice cream came with a very special message written in chocolate sauce and they played happy birthday music."
"The food is cooked amazingly and promptly and all rather reasonably priced!"
"Food was good and hot. Wings were crispy and yummy."
"Food was piping hot 🔥 and amazing finally somewhere that serves nice, tasty food."
"The food was perfect as well. Omg the burger with mac and cheese bites was heavenly."
Cons:
"So when starters arrived most of it was inedible dried up or burnt..we sent it back and called it a day."
"The food was ok but, expensive considering how basic it is."
"The salmon ordered was burned."
"The food came out cold and the portion sizes have certainly got smaller!!"
"Not one of us had a decent meal. The food took ages to arrive, it was tactless- even the spicy burger."
"The bruschetta was just plain sliced bread thrown in the toaster- and not long enough might i add- with a lot of onions, little tomatoes and even less taste."
"The southern fried chicken looked and tasted like it was pre-frozen fried chicken you find in a grocery store, and yet somehow it was overcooked."
Service
Pros:
"We were greeted as if we hadn't walked in with less than an hour till closing time, which was well received and appreciated by us hungry patrons."
"Staffs are very friendly, helpful and polite."
"Service was quick and friendly and the food was delicious."
"Our waitress, Amy, went above and beyond to ensure we had an amazing evening, she was truly fantastic!"
"Our server, Danny, was warm and friendly, despite it being busy."
"Amy our server took our drinks order then food order and by the time she’d finished the food order the drinks were ready."
"The staff here were very efficient and friendly, the service was exceptional without being pushy."
Cons:
"A lot of the menu was unavailable. One of the waitresses was very rude."
"The host, (who is clearly not a people person and had no communication skills, and seemed annoyed to be there)."
"Our waiter wasn’t at all friendly or welcoming giving the impression that he didn’t want to be there."
"Service was awful and waiter left."
"No one came to ask if we needed more drinks so we had to ask."
"The staff seemed to be struggling. Maybe understaffed?"
"Service was slow but it wasn't the waitresses fault, needs some leadership in the kitchen as seemed to be like a mad house."
Value
Pros:
"All in all very good and would gladly recommend, particularly if you've been to the cinema as you get 30% of your mains if you've got cinema tickets!"
"Thank you so much. It was a perfect end to a perfect day."
"Will definitely be coming back soon."
"Kids are well looked after with colouring books etc and celebrations are well catered for too."
"Lots of menu choice at reasonable prices."
"Child's menu for £4.99 was really good."
"The price of the kids is good, they get 3 courses plus a drink for just over £8."
Cons:
"The bill was shocking as the tax was added upon the menu price."
"Had a lovely meal out tonight for my partners birthday top quality food good staff etc but when they send you an email to say a free birthday meal on us don't mean is for the birthday person its for whoever has the cheapest meal so that was my son what a joke....."
"But the thing that surprised us the most was the prices and the bill we received for what we had."
"£15 for a burger and chips is a bit steep."
"For 2 adults and 2 young kids, it cost us nearly £80 for 2 kids meals, 2 adults mains, an adult dessert and 3 drinks."
"When receiving the bill they had the nerve to add 10% service charge which by law you dont have to pay."
"Not at all happy paying over £20 for overcooked warmed up pasta."
Ambiance
Pros:
"The restaurant is clean and can't get a bit noisy, the open wall to the kitchens means you can see the food being cooked."
"The restaurant was adequately adapted to work around COVID requirements and social distancing was made easy, with tables a fair distance apart from one another."
"Food is awesome. Very old American style foods, environment and music."
"It's a lively dining experience and the regular breaking into the 'Happy Birthday' song can be distracting, but the kids love it."
"Lovely visit for Lunch today."
"The food is good, the staff are super friendly and the atmosphere is nice."
"What a lovely atmosphere, our waitress was absolutely wonderful which made a wonderful change."
Cons:
"It's a shame but the place has gone downhill."
"We found it very noisy, you expect some noise but this was ridiculously noisy we ended up with headaches."
"Atmosphere has lost its oomph since the revamp and music change."
"Same decor but now loud modernish music, kids screaming and running around."
"The only downside for me is the place can be a little noisy but that is down to the lack of soft furnishing."
"It felt like the waitress was paid extra to be way too over excited, same script for the other tables that arrived during our visit."
"As for atmosphere, the whole place looked dated, dirty and in need of a good refit."