Bim's Reviews Summary

Menu Selection

Pros:

• "The menu style is simple and similar to McDonald's."
• "They stay open until late."
• "They even have wireless chargers on some tables for your phones and small electronic devices."

Cons:

• "No promotional offers."
• "They've lost another customer."

Food Quality and Taste

Pros:

• "Food was served at a reasonable time and the branded drinks actually taste like what they are supposed to."
• "The beef burgers are decent here, with option for extra turkey bacon."
• "The meat was well cooked, didn't taste like it was processed."
• "The burger patty is thick and juicy, and the crispy bacon peeks out from under the melted cheese."
• "The fries were crispy on the outside and fluffy on the inside."
• "The burger was juicy and cooked to perfection."
• "The chicken wrap and rosti is my favourite, very tasty and delicious."

Cons:

• "There was no taste to this or anything/nothing special honestly as stating on menu it's new."
• "The Big Bims and Cheeseburger that comes with The Big Feast meal is so terrible, avoid at all costs!"
• "Ordered chicken supreme and this is what it actually looks, what a shame."
• "Meat burgers are nice however chicken burger is just a large chicken nugget."
• "How hard can it be to put the correct items in an order?"

Customer Service

Pros:

• "Staff were friendly."
• "Staff are there for anything when required."
• "Staff is nice and helpful."
• "The staff summiya is friendly and welcoming."
• "Manager Rais is unprofessional and disgusting behaviour."
• "i will love to come back here."

Cons:

• "Not happy with the service as a customer."
• "Visited here for the first time passed by accident and decided to go in, I had bought the 30 nuggets deal for £9.99 ans while ordered on the screen decided to get a single cheeseburger."
• "Disgusting service via ubereats."
• "Visit to collect order on Sunday. Staff trying best to ignore delivery riders, even not responding properly."
• "Very bad service, I went few days ago, and wanted to order on the till because the machine would take cards only and I didn't have it."
• "Got a collection for iftar, but once we opened fries and nuggets was missing."

Value for Money

Pros:

• "Decent value food, bright and spacious."
• "Perfect alternative to McDonald's for kids happy meal. Affordable pricing."
• "Really nice food and they have seats in the restaurant compared to Walthamstow."

Cons:

• "This is overpriced too when selecting."
• "They got complacent and arrogant seem to believe their own hype."
• "No value for money at all."
• "The burgers were good however quite pricey compared to competitors."
• "£5.39 for a long pepper burger, which is essentially a glorified double cheese burger."
• "They say delivery is free, but there on line prices are 30% more then you would get in the restaurant itself."