Address: 41 East St, Barking, IG11 8ER, United Kingdom
Phone: +442085941350
Rating: 3.6
based on 139 reviews.
Service Quality
Pros:
"The Barking branch serves the customers swiftly, ample seating, clean toilets."
"Overall service was quick."
"Despite being busy my order was served within 5 min."
"The McDonald’s near Barking excels in fast delivery, especially during lunch hours."
"One of the better McDonald's when it comes to speed of service."
"Very convenient because of the quick order kiosks."
"The staff who brought the order to my table was very courteous and polite."
Cons:
"It took 50 minutes to deliver."
"Visited the store when it wasn't busy...had to wait almost 20 minutes after using the express service."
"I had to wait over 30 for my food as table service."
"Unfortunately, we have waited for the food for over 15 minutes."
"Today we ordered food which took 1 hour and when we got it,it was absolutely cold which then our money got to waste how cold it was absolutely bad service."
"Slow service with staff, self service rarely if ever gives receipts you can tell staff but they either cant fix it or just don't want to."
"Crap service slow kids party run round scream bit out way chadwell heath 2 bus or no proper crossing one part too slow as drive in more quick tables dirty and hard find seat."
Food Quality
Pros:
"Breakfast was hot, tasty, and quick."
"Food was good and nicely served on my table."
"For breakfast, I ordered a delicious doughnut and a black coffee, which was prepared quickly and tasted fantastic."
"The food is consistently served hot and quickly."
"Very busy place. Good example of a busy McDonald's. Food is okay."
"Inexpensive food, quickly prepared and served for taking away or eating on the premises."
"Food same as all McDonald's."
Cons:
"Muffin of the sausage and egg McMuffin was hard and didn't feel fresh."
"Big mac was cold today, generally service OK."
"Food was cold fries weren't cooked."
"The double cheese burgers tasted burnt."
"The food came cold when ordered for table service and chips were hard."
"The chips were bone dry and so cold."
"The chicken nuggets we ordered were so well done that they weren't even edible."
Cleanliness & Atmosphere
Pros:
"Seems like a nice clean place."
"Clean and clear place with nice atmosphere and great ambience."
"A large McDonald's with a good amount of seating. It is quite funky inside and is a nice place to be in."
"Very neat and clean, Hygienically staff members are clean and tidy."
"I love McDonald's and I love how huge this site us but the Mcflurry is melted before it gets to you."
"They were friendly and helpful, making sure that my visit was comfortable and enjoyable."
"The staffs are very friendly and willing to help you out, very tidy and family orientated."
Cons:
"The shop is very dirty...they always mix up orders and you wait a long while."
"It's dirty, printers in ordering kiosks doesn't work since last year - nobody repairs it."
"Disgusting!!!!! Always dirty. Too much junkies sitting inside for internet use they not eating."
"Disgusting toilets where unbelievable total mess, looks like standards are a lot less in manager didn't even get them after I told him total disregard for the customers."
"Dirty floors not cleaned regularly during busy periods, fears of slipping on wet greasy floor."
"Mostly have homeless people, drug alcohol addicts, beggars...so they need a proper security to keep these people out."
"Used to be a nice place to take your children now it's a 2nd home to uber drivers who are very loud and like to stare also a few of them have shouted out sexual things to my 16 year old daughter."
Customer Service
Pros:
"The barking branch is getting it right."
"Better run when the manger from old Cranbrook Road McDonalds is working."
"I've seen the transformation and continuous improvement of this branch over the years."
"Almost all the staff knows me or sees me over there every single day."
"Crowded most of the time but food doesn't take too long. Table service is also available."
"Realistically speaking this store is managed very well."
"Quick for stop for some lunch while on a training course."
Cons:
"Very very very poor customer service. One of the server at the till told me to get out of the shop only because I came to the store at 11:50, 10 min before the store closes."
"The manager told me that, maybe they got complain from the customers also if I eat other food than Mac Donald."
"The costumer service is very bad and people that work there are really rude."
"They will always mess up your order or forget to put all the stuff you ordered."
"One of the server at the till...she should get an award for having the worst customer service in the world."
"Would not recommend this place. Bad service, staff very rude, and they get your orders all wrong and make you wait again for the stuff you ordered but never got."
"Rude staff that seem fed up of life and don't want to earn their money."