"Friendly staff and even when it was busy the place was kept in perfect order!"
Cons:
"Security in store obviously can’t tell the time as turned away at 0250 when the store closes at 3am."
"Absolute disgrace certain member of staff (didn't get name) were disgusting towards staff and attitude towards service was appalling."
"I have visited this shop this morning, there was a big queue, only 2 staff were serving, people jumping from the queue to get the order, not a good service."
"Slow service cold hot drinks cold burgers missing items had to go back to counter few times."
"Been in here several different times and service is terrible."
"Soooo slow, was waiting on a couple of desserts for over 15mins."
"Absolute disgrace! 30 min in queue! Slow adolescent staff with 'I dont care' written on their faces, constantly scrutching nose AND serving food!!!"
Cleanliness
Pros:
"Just your typical city centre fast food restaurant...the overall hygiene...seemed to have improved massively since the early 90s."
"Always very clean."
"This particular store was clean and tidy and the staff are friendly."
Cons:
"Unclean tables, and the toilets are a whole other story."
"The toilets were literally disgusting. I mean it seemed like they hadn't been cleaned in months."
"Dirty toilets, spilled juice on the floor, rubbish on the kitchen floor."
"The festive chkn thing was cold. Chips roasting though."
"This place could use some better cleaning. Tables were filthy with leftovers."
"The kitchen floor it's littered with remnants of what were once someone's order."
"Smelly toilet near serving area."
Food Quality
Pros:
"The burgers were too hot to hold. First time I've ever had to wait for McDonald's to cool down."
"Food just what you'd expect, no complaints there."
"The food was good too as it was fresh and warm."
"Generally speaking, food from here is up to the standard you'd expect from any other McDonald's, the staff are pleasant and the wait times aren't too long."
"Decent McDonald's, food seems above or at average McDonald's standard."
"Nice food. Coffee is also quite good."
"McDonald's food is consistent everywhere so that was fine."
Cons:
"I had ordered 2 wraps but they gave me only one wrap."
"How they can constantly get a two-item order wrong totally intrigues me."
"Order Big Mac meal, fries were cold and floppy, burger meat was just warm (not even hot enough to melt cheese)."
"Worst mcdonalds I've been to in my life i ordered the new McCrispy burger and it was freezing cold."
"Shocking service and cold food by the time I got it."
"Just nasty food put together quickly, barely hot by a staff that hate working there."
"Very poor food. If you order a customized burger they just take an old one and customize it."
Facilities
Pros:
"McDonalds. It is a human right to have access to a toilet. Blocking off your main toilets and only having 2 disabled toilets."
"Big breakfast...double espresso...woke me up...all very self-service now."
"Only 2 toilets downstairs, including disabled/easy access. Which caused hassle for our party."
"Downstairs accessible toilets could be a bit more accessible."
"Great M+D's with ample room, a vast selection of items on the menu, and wheelchair accessibility."
"My grandkids favourite place..as long as you don't go at lunchtime when the high is out for lunch..gets very busy then..nice clean toilet facilities..checked regularly..nice staff..plenty seating available."