BrewDog Glasgow Merchant City Reviews Summary

Atmosphere & Ambience

Pros:

• "Liked the atmosphere. Laid back. Good beer."
• "a fantastic bar with fantastic staff! came here after being turned away by multiple places for being by myself; the staff here made me feel so welcome and chatted to me throughout the night."
• "Has a seating area outside or a nice large inside area."
• "Drinks and atmosphere good, plenty of space and not too crammed in like some city centre bars."
• "This is by far, one of the best bars in Glasgow."
• "Bright and informal bar with a friendly and attentive staff."
• "The atmosphere is really relaxed with staff who are friendly and attentive."

Cons:

• "Has all the atmosphere of a fart in a biscuit tin."
• "The table next to us was populated by a large group of males who's bad language left a lot to be desired."
• "Food was great but experience let down by atmosphere. On a cold day there appeared to be no heating where our party of 5 were seated."
• "A little on the overcrowded side for my liking."
• "The atmosphere was OK but ruined when a member of staff approached out table, put a piece of card on there and told us to be off the table by 6."
• "It was also freezing everyone had a jacket on."
• "The atmosphere was OK but ruined when a member of staff approached out table."

Food & Drink

Pros:

• "The burgers are immense! I had the buffalo chicken burger and it was absolutely delicious."
• "Food tastes amazing and it’s also priced very reasonably."
• "Their spicy sauce for the burgers is highly recommended if you spend some time here to sit down and eat."
• "The food was top notch, can’t fault that."
• "The food, although limited selection, is amazing the meat is so tender and juicy."
• "Food is absolutely great - mac cheese is a particular highlight."
• "Food was delicious and cooked fresh."

Cons:

• "Good selection of beers but slightly lacking if you’re a non-beer drinker."
• "The only dark (draught) beer was a Stout. No Scotch Ales, no Red Ales, no Porters."
• "There was no ribs as mentioned in the menu and the pork that came just tasted like it had been cooked in the oven, very bland with no seasoning, no sauce and certainly no smoke."
• "The buffalo chicken wings didn’t win my taste, the sauce was very vinegary and overpowering nicely fried, buttered wings."
• "The portion of chips was similar to a childs happy meal from mcdonalds."
• "The quality of the meat platters has declined; with each visit, we've noticed increasingly smaller portion sizes."
• "Food ordered, came out missing items around 30 min after order."

Service & Staff

Pros:

• "Staff were really friendly, food and beer were amazing."
• "This brewdog has the best staff ever (Shona)! So friendly and chatty, really made my trip!"
• "A busy Friday night but the staff found us a table and the beer was on point."
• "The staff were super nice and very helpful when we asked for advice on their range of beers and ciders."
• "Really friendly staff."
• "Our servers were super friendly and so helpful."
• "The staff were beyond helpful and friendly."

Cons:

• "It wasn’t very busy, but the staff didn’t pay much attention to new customers coming through doors."
• "It was a real struggle to grab the attention of staff so we were left without drinks for some time."
• "Immediately after settling the bill they began pressurising us to leave immediately because of some illusive group that was to arrive."
• "After being ignored by the waiting staff for 40 minutes we were finally given a seat but continued to be ignored by the waiting staff and decided to leave."
• "The service was beige, not a smile, just a curt hello and a thank you."
• "The service can sometimes be slow at busy periods."
• "Very slow food service, cold chips, very unhelpful staff."

Pricing & Value

Pros:

• "They are fully sustainable."
• "Dog friendly - the staff gave us a small complimentary doggie ice cream which was a nice touch."
• "All this at perfectly normal prices."
• "They are doing 50% off on vegetarian and vegan mains in January, so much better value this month!"
• "Great variety of drinks, always something new and different."
• "Excellent customer service and Dog friendly."
• "Vibrant and casual atmosphere, with amazing vegetarian burgers."

Cons:

• "Prices are a bit high for the burgers, but they really are fantastic."
• "£6 a pint of average cider is way more than most places in the city."
• "I found the food to be expensive for what it was, burger, chips and a drink for £20."
• "I found prices to be a bit pricey at ~£4.50 a pint."
• "Marked down a star as it doesn’t accept cash."
• "Overpriced third class bodega."
• "Menu was also a but strange, meal of smoked meats on menu at £25, says with 2 sides, but when selecting the sides it jumped to £35."