Lock 27 Reviews Summary

Staff and Service

Pros:

• "Back in business and in good hands by the looks of it. Nice new layout and friendly staff and prompt service."
• "Bar staff were very nice and friendly."
• "Staff were awesome especially our teen server!"
• "Really friendly staff eager to help with every little request."
• "Lovely friendly staff."
• "Staff friendly and attentive."
• "Staff were very helpful. Dog friendly."

Cons:

• "Sadly it took a long time for our food to arrive and that was despite us being served before some other customers who were already waiting and almost finished their drinks when we arrived."
• "The staff are mostly lovely but one miserable old guy, who we spoke to. He was really unhelpful and quite rude."
• "Really bad service. After waiting over 50 mins for meal, was told order hadn't been put through."
• "too long to get a drink. i go there every other day and each time its the same. its at least 10minutes to get a drink."
• "Only had 1 drink. We phoned in advance to ask if the rugby was being shown, and were told it was, but it wasn't and music was so loud we had to shout, at 5pm, so left."
• "Waited 40 mins for food got a chicken curry had better from lidl."
• "Genuinely horrible staff - how they still have customers I don't know."

Food Quality

Pros:

• "The food was nice pub food with reasonable pricing."
• "Really good food, an eejit with a aldi paddle board and a life jacket on a canal in Glasgow, perfect surrealism, another day in paradise."
• "I had the chicken pie and it was spot on, my pal had the bangers and mash and it was good too."
• "Food order sent very quickly. Food was delicious."
• "Lovely food and excellent value for money."
• "Food was excellent. Salmon fajitas were outstanding as were the hallloumi fajitas. Fish and chips really well presented tasty."
• "Food was great."

Cons:

• "Food was really sub par for the price."
• "It's dog friendly which is a positive but the food is over priced pub grub of the most basic offering."
• "The food however is sub-standard even for a pub."
• "The pizzas had no taste whatsoever and it took almost an hour to serve them."
• "Worst burger ever tasted."
• "Chicken & leek pie is like 70s dinner school - chicken in a pond of thin Bisto gravy overcooked to the point the leeks have dissolved."
• "Food was really sub par for the price."

Atmosphere and Location

Pros:

• "Drinks and locations are amazing, always picturesque."
• "Great bar/restaurant on the canal, with plenty of seating outside for when the sun is shining."
• "Great location, friendly staff and cold beer on tap... what else could you ask for after a good run or a bike ride."
• "Cosy on a cold, rainy day or night and equally as great on a warm summer's day, especially for cyclists making their way along the canal."
• "This pub is a part of the landscape in Glasgow and is gem of a place."
• "Great location right on the banks of the canal."
• "Really great spot beside the canal!"

Cons:

• "The staff were very friendly and efficient but the place lacked atmosphere."
• "Location beside the canal is nice, especially on a rare sunny day but inside is a different story. Dark, dingy and in need of a refurbishment."
• "The outdoor menu doesn't match the indoor menu."
• "Currently not open but tables are available to be used, so often there are people there with Costa coffees or picnics. Littering is awful, cigarette butts and tins everywhere, but it's a lovely wee spot by the canal."
• "This is one of the the oldest pubs in Glasgow and the building is listed... unfortunately the interior is quite dated and run down."
• "Weird. Can only eat certain food inside and others outside. Limited menu for beer garden I get but why you're not allowed hotdogs inside is very confusing."
• "While service was good the food was mediocre, my Mediterranean vegetable tart was cold in the centre & husband's macaroni cheese was lacking in cheese."

Value and Pricing

Pros:

• "The variety of drinks is good and the prices are fair."
• "Great place to sit in the sun or shade with the dog and have some food.we had the sharing plate that was enough for both of us,prices are reasonable 👌"
• "Food was lovely, facilities great and staff were amazing."
• "Very nice location on a sunny day, had a nice walk down the canal."
• "The food is excellent and good portion size and not too pricey."
• "Decent portion, great value for money and very tasty."
• "Food was good, reasonable sized portions at a fair price."