Wood Dental Limited Reviews Summary

1. Dentist Rapport and Professionalism

Pros:

• "I see Maleehah Shaikh, she's lovely and puts you at your ease."
• "Thank you Sania Khan, for making my visit really easy due to previous bad experiences with other dentists."
• "Sania made my visit stress free and totally looked after me. Can't thank her enough."
• "I recently had dental implant work... Craig and Yasser were fantastic, they and the nurses who looked after me talked me through everything."
• "Having a fear of dental treatment I’m usually anxious but Pranhat Gurang was very reassuring and explained every step."
• "Had an emergency appointment today with Mr Gurung. Being an extremely nervous patient I was worried... What an amazing experience, explained everything clearly."
• "staff were professional, polite and knowledgeable. I was given detailed explanations at each stage."
• "Saw Dr Sumaiya Karolia for a filling, it went extremely smoothly and didn't even feel a thing!"

Cons:

• "Dentist Prabhat Gurung failed to build rapport and made uncomfortable remarks that worsened my nervousness."
• "Well…a much better experience than previous times. Alas one member of staff made me feel very valued as a client and the other...couldn’t care if she never saw me again."
• "The practice has had a full revamp since I last attended... My dentist and her dental assistant were lovely, professional and took the time to discuss proceedings with me as we went along."
• "Took my son treatment was good. The room could of being cleaner. The toilet is ment to disabled and wasn't could of done with the side bar on by the toilet and not on the floor by the door. And staff could be more friendly."

2. Treatment and Procedure Quality

Pros:

• "So happy with my Invisalign. Donna and Asif were great and made sure I was left with the most natural looking results."
• "4th visit to the miracle worker aka Priya today. Two fillings, one quite a delicate job which again saved a tooth that would otherwise have to have been removed."
• "Really happy with my treatment - composite bonding. I had chipped teeth that made me feel self conscious especially when smiling."
• "I Had my first tooth pulled in years here and both the dentist Mohammed Asif and his assistant were amazing, I'm not very good with needles but that's not a problem for these guys."
• "Had four very unattractive front teeth taken out by Sumaiya Karolia and I can’t praise her enough... The dentures are a great fit too."
• "All staff very polite and helpful. Treatment was carried out in a professional and friendly manner. Dental Hygienist Parveen was extremely gentle and thorough."
• "Attended my hygiene appointment this morning, always dread attending as I'm a very nervous patient. However, she always makes me feel at ease."
• "Saw fadi yesturday for a root canal on one of my front teeth, i was so worried when I went, but he put me at ease, explained everything before he started. My tooth looks lovely, you can't even tell I've had it done."

Cons:

• "What does concern me is the actual amount of time spent with the dentist... I was literally in the chair for 2 mins... I don’t feel like I had a good examination, it was very rushed and very impersonal."
• "I was seen promptly but was in and out in literally 5 minutes which included an X-ray... I just didn’t feel the time and care given was appropriate on this occasion."
• "Just visited for a routine NHS check up... There was no thorough teeth or gums examination, no cleaning habits discussion, also I have raised some issues with toothache and she has looked at my well over 6 months old xray stating that she is unable to see anything there."
• "Left very disappointed after having a tooth removed and not been warned before that it would notice when I smiled... Also when I asked about a routine clean I was told about a jet wash I could pay £47 pound for but I just wanted the normal one."
• "The positive experience with Wood Dental has given me the confidence to undergo a much needed plan of treatment (1xcrown, 1ximplant+crown)."
• "I had a very thorough review, advice, scale and polish this morning, from Amber the Hygienist. She was very professional and took her time. It was the best Hygienist appointment I've ever had and good value for money."
• "I ended up in hospital having emergency surgery after a tooth extraction carried out here."
• "The worst dental surgery & experience. Woods do not have competent dentists to carry out standard root canal treatment. Ended up having to revert to an alternative dentist for the treatment to be completed!"

3. Patient Comfort and Experience

Pros:

• "I’m a nervous patient my experience since becoming a patient of Maleehah Shaikh has been amazing. I recently had a fall causing damage to my front tooth, an appointment was found very quickly."
• "I'm more than happy with the work I've just had done. I was in the dentist chair for 2 hours and I was completely comfortable and without pain."
• "Always amazing service from arriving. The ladies on reception are on top of everything with covid and and we felt very safe. our dentist is fantastic!"
• "The dentist who did my treatment today was very welcoming and had a great manner. I'd not been to a dentist in a long time but he made me feel calm and safe, and not just a customer!"
• "Visited hygienist today Amber so I’ve been coming to the hygienist now every few months after a recommendation from my Dentist Manu, Amber is fantastic so helpful and always takes time to help you look after your teeth."
• "My wife and I cannot praise this dental practice enough. There is quite a few Dentists at the practice so you get to see your regular practitioner that you know and trust. We have the pleasure of having miss Haq as our Dentist and Louise who is a very efficient nurse, they both go out of their way to make sure all is as it should be and nothing is left to chance."
• "A great system, following all covid procedure as best as they can. Sanitation and Temperature check before entering. Escort to ensure you are all going the same way around the building with the one way system."
• "Visited this morning. Dentist very helpful and offered good advice. Very good service. Can not praise the dentist enough Excellent service. Thank you. Can't fault at all. Just brilliant service. Thank you so very much."

Cons:

• "Due to previous longs waits in the waiting room at the end of the working day, I chose an earlier appointment (9.20am) my appointment only just over ran by approximately 15 minutes which was much better."
• "The surgery as a whole looks very professional, yet a little too professional for children attending appointments. My two year old was bored easily whilst waiting for the rest of the family. The dentist used to have books and building bricks to occupy the children whilst waiting."
• "I wish money was spent on parking and training staff rather than the lush decor tho."
• "I would like to say a huge thank you to Dr Sabbir, following my recent tooth implant... Since the implant, my ability to eat from the left side has improved significantly."
• "My first dental inspection since before the first lockdown commenced, the care and service given were exceptional. The systems in place to protect customers in these difficult Covid times were excellent, The dentist and nurse had very good PPE throughout my scaling and cleaning, and were friendly and pleasant as always."
• "I felt very safe and the covid precautions were excellent... My teeth finally got their long awaited scale and polish and Katie did an amazing job as always! Thank you!"
• "Really bugs me when you turn up at the dentists to he told they are running an hour late. If I turned up 5 minutes late my appointment would be cancelled and I would be charged for the priveledge of being late, but it seems the dentist is welcome to mess you around as much as they want."
• "I was referred to woods dental practice privately for tooth removal following the long waiting lists for this procedure at the hospital (6 to 9 months). The dentist I saw was Nadeem Sabir whom I could not fault."