The Top House Inn Reviews Summary

Food Quality

Pros:

• "Had a fantastic Rib Eyed Steak along either the rest of the group. Perfectly cooked."
• "The food was gorgeous, especially the sticky toffee pudding."
• "They both had the roast (1 beef and 1 pork) and both were cooked to perfection and the seasonal veg was also excellent."
• "Cracking little pub with good food and dog friendly. The food came out very hot and to a good standard."
• "The pan fried catch of the day was delicious."
• "Risotto with sea Trout was delicious, steak, ale and stilton pie was fantastic and garlic king prawns superb."
• "The food sublime."

Cons:

• "The beer was far too cold and I'm afraid the food was very poor quality and over priced."
• "Food is very obviously pre made frozen and defrosted."
• "There was not much fish in fish and chips."
• "Overpriced, underseasoned, small portion."
• "The food is poor quality."
• "Chocolate brownie dessert was probably the worst brownie I’ve had - dry, not sticky and probably prepared a while back."
• "Chicken which was so dry it was not edible."

Staff and Service

Pros:

• "Same friendly staff, same outlook and philosophy in regard to the environment and menu."
• "Staff were wonderful .. Hotel and Rooms were faultless and the food excellent."
• "Amazing service and lovely staff who were so helpful throughout our evening."
• "Some of the staff I have known for a long time always friendly polite and understanding."
• "Service from the staff was quick and very friendly."
• "Owner on hand very approachable and friendly."
• "Staff very helpful and polite."

Cons:

• "Returned to our honeymoon hotel after 62 years of marriage for a drink in the pub, and wanted to share our news with the staff, who couldn't have been less welcoming or friendly."
• "Staff have no customer service etiquette. Service was slow (despite pub being empty), they got our order wrong, were slow at correcting it."
• "The place is dirty."
• "We were told our dog wasn't allowed in the carpeted areas."
• "Sack the chef and microwave."
• "Dreadful, staff running round like headless chickens."
• "The staff are friendly but the service was the biggest let down."

Value for Money

Pros:

• "Expectations surpassed for me and my family."
• "Amazing value for money. Quality is amazing, food tasting fresh and lovely."
• "Only waited about 15 minutes and it was absolutely delicious."
• "Great food great value, many thanks for making our day."
• "Good value and a nice selection of beers to accompany it."
• "The best roast we have ever had bar maybe Mums back in the day."
• "Everything at great value."

Cons:

• "76.00 for this... not going again."
• "Food was average. I had the calamari and scampi, as you can see I didn't get very much for the amount I paid."
• "I was boiling with anger having to pay for such poor quality food."
• "Basic pub food slightly overpriced."
• "The food was nice although a little over priced for what we got."
• "Way over priced for what was on offer."
• "We had 4 sandwiches and 3 soft drinks £67."

Atmosphere and Location

Pros:

• "Live music on a Saturday night always goes down well."
• "Cosy pub."
• "Great traditional village pub with very good food."
• "A very nice pub in a beautiful village setting."
• "This area of Cornwall is just wonderful."
• "Fantastic classic pub feel, really lovely atmosphere."
• "Beautiful location and pub."

Cons:

• "No-one in all being sent to neighbouring pub which does serve food!"
• "No local beer."
• "Not family friendly... they were really rude to us about having kids in there."
• "No atmosphere. Don't bother - find somewhere else."
• "The place has gone downhill from what it used to be."
• "Overall, Cornwall has a lot of great pubs, but this one is a disappointment."
• "Your attitude to your customers is appalling."

Accommodation

Pros:

• "The bed was so comfortable I was out cold as soon as I hit the pillow!"
• "Our stay was very comfortable with a nice clean room."
• "Bathroom is the best I have ever had in a hotel."
• "Rooms lovely, plenty of hot water."
• "Rooms are spacious and clean (all with en suite)."
• "Stayed at the Top House bed and breakfast. Great staff, good breakfast, nice size large room (Housel), modern clean nicely decorated."
• "Room was large, well decorated and very comfy bed."