The Greyhound Kew Reviews Summary

Atmosphere & Location

Pros:

• "Dog friendly pub, lovely beer garden and I love the menu choice."
• "This gastropub has the ideal combination of a cosy front bar but a lovely covered garden at the back and plenty of dining room inside and upstairs."
• "Great può near the river in Kew"
• "Has a nice open view looking at the river which is enjoyable in a sunny also raining day."
• "Like the greyhound, nice little pub on the green with a deceptively large garden."
• "Overlooks Kew Green and walking distance from The Thames Path."
• "Also situated in picturesque part of London near Thames and Kew gardens in case you want to make a day of it."

Cons:

• "The atmosphere was a little lacking (perhaps time of day on a Sunday)."
• "The restaurant itself was freezing cold - the men's toilets were accessed by going outside so people were in and out constantly, letting a cold breeze in."
• "We were also sat outside in the cold and there was no atmosphere."
• "The vibes as described were just a bit…odd."
• "Beware of the low level parking sign that is hiding behind the furniture in front of this pub."
• "Very weird time having a festive dinner here."
• "We were going to be seated in the corner in the back of the pub, which felt extremely claustrophobic."

Service

Pros:

• "Upon arrival we were cheerfully greeted by a young gentlemen called Eddie who showed us to our table and couldn't have been more accommodating and helpful."
• "All the staff from management to waiting/bar staff all very friendly and really helpful, nothing was too much trouble."
• "We got served by a very lovely lady, who was very professional, quick, efficient and had a great way with people."
• "I cannot commend the staff highly enough, both behind the bar, serving food and being generally helpful and very pleasant."
• "Staff were friendly and prompt."
• "Service very attentive and friendly even if final admin could do with a little finessing."
• "The service was so friendly and attentive."

Cons:

• "The key items such as knives and forks, came long after the food had arrived."
• "Slow and sloppy service."
• "Very random bar service wouldn’t serve me a pint whilst waiting to pay for my food."
• "Poor service don’t even care we need to call literally to the table to take the order very bad experience."
• "Negatives, the service was awful, the staff were over worked and looked stressed."
• "Service is good at the start then they forget about you."
• "Service could definitely do with improving, especially from the bar."

Food Quality

Pros:

• "Very reasonable pricing especially for now and especially given the really excellent cheffing."
• "The food that did come was really tasty."
• "Everyone was happy with the food. One of my friends had the fish and chips and said it was delicious."
• "Food was delicious and service is good."
• "Lovely Sunday Roast!"
• "The whole lot was delicious."
• "serves excellent food with real ale on tap"

Cons:

• "The pork tenderloin was horrendously over cooked and could have doubled up as a truncheon for the police that wandered through the pub."
• "A completely flat and greasy Yorkshire pudding like a flat burger bun."
• "the crem brulee hadn't set and we were left with a curdled dessert"
• "Shocking from start to finish - firstly we chose the place because of the menu, arrived to find a very small limited available amount of items."
• "The lamb tasted diabolical like smoked fatty lamb and was unedible for both me and my partner."
• "The 'pomme puree' that came with it tasted like microwave mash."
• "The roast is not a roast, it's half cooked falafel."

Hygiene & Facilities

Pros:

• "Hosted a private event in the garden and it was such a beautiful space."
• "Spent a lovely evening at The Greyhound enjoying a delicious meal in the outside area which has a great range of seating options and is dog friendly."
• "Lovely pub with a nice atmosphere, plenty of seats and a nice outdoor area too."
• "Great little pub, heated marquee at the back is really nice."
• "This is a cosy, beautifully presented pub."
• "Wonderful friendly pub. Staff really nice. Great food and drinks. Excellent for a private party."
• "Would highly recommend The Greyhound for an afternoon pit-stop or an evening of indulgence"

Cons:

• "the manager or owner was sitting in customer area doing paperwork booking party’s over phone but most worrying thing she was sneezing everywhere eyes tearing very unprofessional and very unhygienic"
• "Toilets are a bit grotty."
• "The upstairs toilet one of our group used was 'disgusting', although the downstairs one was fine so perhaps an anomaly!"
• "There is only one women's toilet for the whole pub, and at that it's not the cleanest."
• "The Greyhound was awarded a Food Hygiene Rating of 0 (Urgent Improvement Necessary)"
• "The kitchen served a piece of ribeye steak which had decayed."
• "I hope hygiene has improved dramatically since the last council food safety inspection"