The One Elm Reviews Summary

Service

Pros:

• "Tenative, friendly service and delicious food and well kept beer all provided in a great environment."
• "All the staff were so friendly."
• "The staff are amazing; diligent, skilled and friendly."
• "Staff were very polite and made sure you had enough of everything."
• "All the staff delivered fantastic service especially Tamara who couldn't have done more to make it a special night for my partners birthday."
• "The service was excellent, friendly and prompt."
• "Staff very attentive, knew their stuff and a credit to the place."

Cons:

• "The only issue we had bar the wine (which was our own choice) was that the service on the food was a bit slow."
• "It seemed the more of a nuisance you were the quicker you got your food or drink."
• "The service was absolutely terrible."
• "Great food - particularly the first class Sunday roast, but VERY slow service. It took over two hours to order and eat mains and desserts."
• "Kept waiting to have our drinks delivered, wrong wine served."
• "However Sunday roast was very disappointing only luke warm, no checkback made so was hard to complain."
• "The wait to be seated was around 5 minutes before anyone even approached us but it was a Friday evening."

Food Quality

Pros:

• "Delicious food and well kept beer all provided in a great environment."
• "The food was great and the venue very comfortable."
• "The food was really good, only negative was that they had ran out of a lot of food by the time we were ordering at 7."
• "Food was excellent, the pork dish was delicious."
• "The food was delicious, Sunday roasts have to be done right and The One Elm know how to smash it."
• "The food was fresh, well prepared and sized to fill."
• "The food was really tasty and good portion sizes."

Cons:

• "Also was quite expensive with a small food portion size."
• "The food was terrible, bland no seasonings and the gravy was just water and gravy granules."
• "Possibly the most underwhelming burger I’ve had in a long time."
• "However Sunday roast was very disappointing only luke warm, no checkback made so was hard to complain, Rock hard cauliflower disappointing roast potatoes."
• "The chips were frozen but the pie was fine however my wife’s lamb was tough, veg cold and overall dry and tasteless."
• "Be prepared to pay a lot for not a lot of food and mediocre food."
• "I personally found the food somewhat tasteless."

Atmosphere & Location

Pros:

• "A great vibrant pub/restaurant, staff full of smiles and very helpful."
• "If you are either looking for a quality meal, a quite drink or a great party atmosphere, then in my opinion you can’t go wrong at the Elm."
• "We first discovered The One Elm on a visit to Stratford-upon-Avon in 2018 and loved the warm, friendly feel."
• "A relaxed, friendly, bustling pub on the perimeter of Stratford Upon Avon with an enclosed outside seating area from whence to relax & watch the World go by."
• "It has an easy going and welcoming atmosphere, staff were friendly and engaging, and characterful decor."
• "It was a beautiful March evening, so I ate in the Courtyard. This time of year it was mostly locals, which was nice. It really was a great atmosphere."
• "There is a lovely outdoor courtyard at the back once you enter the one elm."

Cons:

• "There is a nice beer garden in the back which may be too noisy at the weekends but otherwise nice. Unfortunately we cannot sit there because of the smokers among the party crowd."
• "Shame they don't have a vegan option for Sunday roast."
• "Cheese 'board' was questionable. Very small and all soft cheeses."
• "The rugby was being shown outdoors and everyone there seemed to be having a good time."
• "The decor was looking a bit tired."
• "No longer there because of the current covid situation. What a shame."
• "Car park is small and gets crowded."

Value for Money

Pros:

• "Overall value for money is good given the quality of the food."
• "It was really reasonably priced."
• "Generous gift of some wine for our celebration too."
• "The price was maybe a tad expensive but we enjoyed it."
• "Great food and very reasonably priced."
• "The bill was good value too."
• "Really good value, quality food."

Cons:

• "Beware of overcharging here!"
• "Also was quite expensive with a small food portion size."
• "Booked for new years Eve, fixed price menu which was supposed to include coffee. We were charged extra for coffee."
• "Overpriced and wrong food arrived."
• "I would say a tad over priced but still nice."
• "I was disappointed with meal I thought the cost was at least £3 per meal too dear."
• "Be prepared to pay a lot for not a lot of food and mediocre food."